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Not syncing Messages

W

woolypants

macrumors 6502
Original poster
Oct 24, 2018
362
535
For some reason Sequoia isn't syncing my wife's messages, or text messages I get on the iPhone. If I reboot it will but shutting it down and restarting it doesn't, and nor does clicking Sync in preferences.

15.0.1 (24A348) M1 MBP
 
Also experiencing some similar sync'ing irregularities. Believe it's an iCloud sync issue and hopefully they fix it soon. Would suggest submitting feedback using Feedback Assistant.
 
Similar issue driving me crazy. My phone (18.2b3) is fine. my ipad mini (18.2b3) syncs up with the phone perfectly. My m1 macbook pro (Sequoia 15.2b3) keeps missing messages. I thought it was mostly in a group chat with android users, but it just happened now with a collegue who is on an iphone too. she texted me, it showed up on my phone, my ipad but NOT on my laptop. Other texts do come thru. I've logged out and back in of icloud messages, manually picked sync imessage in cloud in the app and in the settings. Rebooted more than once. And it still won't download a bunch of texts that came thru on the other devices. Has gaps here and there. Frustrating.
 
Every time I've tried using Messages on the Mac over the years, I've eventually had issues with missing sms texts, so I could never rely on it. I finally checked out iPhone Mirroring today, so I think that's going to be my solution. I also think that seeing how my texts appear on a phone screen will prevent me from typing too much for the recipient to easily digest.
 
Things seem to be working for me now (fingers crossed). I assume this was a typical Apple release teething issue.

For those still having problems it might be worth chatting to Apple support and seeing if they can do some background magic within iCloud. https://support.apple.com/
 
Hi... has anybody found a fix for this? I've already spent a couple hours on the phone with Apple tech support, including at the senior level, and they haven't been able to find the cause. We deleted all VPN profiles, rebooted, etc. and no luck.

I even deleted my wife's contact card and past Messages thread (she's the only contact that doesn't work correctly for me). I then recreated her contact card and started a new messages thread. But it doesn't fix it.

When I click on her pinned profile, it shows as blank with no messages -- despite having messaged since on other Apple devices -- unless, I click around to other threads and click back on hers, then everything appears.

She doesn't have issues sending to anybody else, so I'm pretty sure it's a problem on my Mac. I'm running MacOS 15.2.
 
I’ve a similar issue sometimes where the Notes app forgets my notes after a reboot, unless I restart the app one more time.

This makes me wonder if there’s some shared database component at fault.

Just a random thought but do you use brew or any similar system to install updated versions of some core system apps?
 
Still happening and to be honest, I just don't have the time or patience to keep trying to figure out what the circumstances are when it does or doesn't sync. I haven't found a pattern or a fix. ALSO and just as aggravating is that my main group chat (6 people, 3 iphones/3android) which has been in use for a few years... has split up to two unconnected chats in messages. not sure what started it but it split off and is very weirdly off sync with the original cgat where only sometimes a message goes to this new group chat, but usually they post (as they should) to the main group chat. Also not sure if its android/iphone compatibility OR RCS messaging or apple messages v. sms. But WTF is going on here. AND there seems to be no way to tell messages to merge two threads which could be helpful.
 
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