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w00t951

macrumors 68000
Original poster
Jan 6, 2009
1,834
53
Pittsburgh, PA
Just got myself a 12.9" M1 with the second gen Pencil, and I'm running into a new super annoying issue in Notability. When I write something with the Pencil and try to scroll, the app rejects the touch input for up to ~2 seconds. I can't tell if it's a Notability bug, iOS issue, or a hardware problem with my Pencil or iPad.

Does anyone have a solution for this? It's driving me nuts.

Thanks!
 

alison_gingerlabs

macrumors newbie
Aug 13, 2021
1
5
Hey there,

Sorry for the trouble!

Could you try force-restarting (https://support.apple.com/guide/ipad/restart-ipad-ipad63d30b5a/ipados) your device?

If that doesn't nudge things into order, let's reinstall Notability.

You can go to "Device Settings > General > iPad Storage > Notability > Offload App." This allows you to remove the app from your device but it retains all of your documents and data associated with the app so your files will remain intact.

After doing so, you will be able to re-download Notability from the Settings or App Store. As a reminder, offloading an App can take some time. Don't be alarmed if it looks like your device's progress seems stuck.

If those steps don't help, can you submit a support ticket with us so we can better assist you? Please be sure to reference this Macrumors post in the subject of your request. I'll keep an eye out for it: https://support.gingerlabs.com/hc/en-us/requests/new

Apologies again for the inconvenience!
-Alison from Notability
 
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