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MiloWight

macrumors member
Original poster
Nov 4, 2022
40
86
High Wycombe
I have bought a film from Google Movies, but when I try to download it to ensure smooth viewing, I am getting an error message (see attached screenshot). I can't find a reference to this (-1) code anywhere on Google. I can watch the film, but not download it. I this Disney telling me I can't ‘own’ this movie even though I've paid for it?
53A4684E-153A-4BA8-96A1-0915B91FD34A.png
 
Thanks. Could be. This movie just will not download, despite several attempts over a week. All the other purchased movies will, including `Suite Life’ which is also Disney.
 
Thanks. Could be. This movie just will not download, despite several attempts over a week. All the other purchased movies will, including `Suite Life’ which is also Disney.
Update: I complained to Google about this problem and, so far, have not received a solution from them but, when I tried again today, it downloaded without any trouble. Then I tried to download a new purchase, 'Steamboy’, and this threw up the selection box shown in the attachment. By scrolling down, the option of 'English when available’ appears. I am unsurprised that neither the 'Cancel’ nor the 'Apply’ buttons have any effect whatsoever and of course the movie doesn't download. I can watch it but not download it. I'm also suspicious that there is no thumbnail picture in the movie's icon nor a date or running time below it. Has anyone else had similar troubles with the Google TV app? Until recently, I have had no problems with it at all, but now it has become a pain.
F6A2C9CC-E8CF-4940-8FD2-F840FAE68929.jpeg
 
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