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MiloWight

macrumors member
Original poster
Nov 4, 2022
40
86
High Wycombe
I have bought a film from Google Movies, but when I try to download it to ensure smooth viewing, I am getting an error message (see attached screenshot). I can't find a reference to this (-1) code anywhere on Google. I can watch the film, but not download it. I this Disney telling me I can't ‘own’ this movie even though I've paid for it?
53A4684E-153A-4BA8-96A1-0915B91FD34A.png
 

MiloWight

macrumors member
Original poster
Nov 4, 2022
40
86
High Wycombe
Thanks. Could be. This movie just will not download, despite several attempts over a week. All the other purchased movies will, including `Suite Life’ which is also Disney.
 

MiloWight

macrumors member
Original poster
Nov 4, 2022
40
86
High Wycombe
Thanks. Could be. This movie just will not download, despite several attempts over a week. All the other purchased movies will, including `Suite Life’ which is also Disney.
Update: I complained to Google about this problem and, so far, have not received a solution from them but, when I tried again today, it downloaded without any trouble. Then I tried to download a new purchase, 'Steamboy’, and this threw up the selection box shown in the attachment. By scrolling down, the option of 'English when available’ appears. I am unsurprised that neither the 'Cancel’ nor the 'Apply’ buttons have any effect whatsoever and of course the movie doesn't download. I can watch it but not download it. I'm also suspicious that there is no thumbnail picture in the movie's icon nor a date or running time below it. Has anyone else had similar troubles with the Google TV app? Until recently, I have had no problems with it at all, but now it has become a pain.
F6A2C9CC-E8CF-4940-8FD2-F840FAE68929.jpeg
 
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