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Odd spontaneous shut-down issue

macdoktor

macdoktor

macrumors newbie
Original poster
Oct 28, 2017
18
5
San Juan Mtns of SW Colorado
I have a client who’s 2015 MacBook Air is shutting down spontaneously shortly after being unplugged from the charger. The battery health shows as fine; I think it’s only got like 150 cycles on it, but it seems to think it’s lost charge after only maybe 5-10 minutes after being unplugged from the charger. When we plug it back in, it always has plenty of charge left.

Any thoughts? I’ve reset the SMC, and reset the NVRAM. Should I try a new battery?
 
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