Office 2008 won't install

[smoneil]

Hi folks,

After 20 years as a PC user, I bought a Macbook Pro this week. So far, I'm loving it, but I have had one problem. I bought Microsoft Office for Mac 2008, but when I tried to install it, the Macbook took in the disk, made a sound like it was reading it for about 20 seconds, and then spit the disk out without doing anything. It's done this over and over again. I've done a google search, and I see that I'm not the only one to have this problem, but I haven't found out what the solution is. Any insight? I rely on the Office suite for my job and I need to get it running.

Thanks!

 

[LtRammstein]

Are you sure it's Office Mac 2008 and not Office 2007?

Also, screen shots would be great in helping you out.

 

[smoneil]

Are you sure it's Office Mac 2008 and not Office 2007?

Also, screen shots would be great in helping you out.

Yup, definitely Office: mac 2008 Home and Student Edition. As for screen shots, even if I knew how to do that, I don't even know what i would get a screen shot of. Nothing ever comes up on the screen. Disk goes in. It makes some noise. Nothing happens, and the disk is spit out with no message.

 

[slpdLoad]

Does other optical media work in the drive?

Do you have a friend with another Office disk you could try, or a Mac to target boot and use its DVD drive?

 

[smoneil]

I put in a DVD, and it played fine. After that, i put the Office disk in again, and...it ran. I have no idea why, or what was different, but I now have office installed on my new mac. Thanks all for the tips!

 

[LtRammstein]

I'm wondering if there's a hardware issue or if it's just software...