Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

Parikh12345

macrumors newbie
Original poster
Jul 31, 2018
19
7
So I moved from rackspace exchange to office 365 last weekend. Everything seemed to be fine but all the sudden mac mail cant connect to office 365. Whats strange is that in the logs its trying to connect to the old rackspace server mex08.emailsrvr.com (I can see this through the connection doctor logs).
I tried rebuilding everything Envelope index, deleting mail in the library, readding the account, etc etc. I have another exchange account in mail thats working perfectly. I flushed the DNS on my mac, etc etc. I see no way of trying to point mail back to office 365. Any ideas?
 

Parikh12345

macrumors newbie
Original poster
Jul 31, 2018
19
7
Did you add the O365 account "automatically" or did you enter the credentials manually?
Yes, It added and downloaded all the messages. It just randomly decided to switch over last night for no reason.

I wonder if it has something to do with the DNS records that this hotel I am at is using....

Although I did try a VPN and it didnt work.
 

Parikh12345

macrumors newbie
Original poster
Jul 31, 2018
19
7
Seems like an autodiscover / DNS issue. Im back home and everything works perfectly. Thanks for your help everyone!
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.