Resolved oh no! Macbook air has something stuck inside it! *solved* :)

[dudeofswim]

There's something inside my audio jack , looks almost like some sort of small tip or lead or something. (Could be jack related) I can't plug anything into the jack. Audio on speakers is fine though.

I have the 13" air. What can I do? Tried dislodging it with a small pin, but that didn't really help.

AppleCare?

Edit: Solution: Go to Apple Store. The thing that was inside just chipped out.

 

[IngerMan]

There's something inside my audio jack , looks almost like some sort of small tip or lead or something. (Could be jack related) I can't plug anything into the jack. Audio on speakers is fine though.

I have the 13" air. What can I do? Tried dislodging it with a small pin, but that didn't really help.

AppleCare?

Can you take a picture of it?

 

[dudeofswim]

Can you take a picture of it?

sure its really small, DSLR should be able to grab it though.

 

[IngerMan]

sure its really small, DSLR should be able to grab it though.

ha ha, Well the right tool will get the job done. I have some very small needle noise pliers that the end would fit inside the port. You need a tool like that, Sears sells them. Or maybe your best bet is Apple care.

 

[jlblodgett]

Did YOU stick something inside it?? (If so, AppleCare probably won't apply, in which case your needle nose pliers are probably your only option)


Did you buy it and it came that way?? (If so -- take it back ASAP)

 

[dudeofswim]

Yup. Right tool, for the right job but I need to find

Did YOU stick something inside it?? (If so, AppleCare probably won't apply, in which case your needle nose pliers are probably your only option)


Did you buy it and it came that way?? (If so -- take it back ASAP)

I certainly didn't purposefully stick it in there. in fact, I don't even know how it got in there, possibly from my bag , I don't think so since its always in a sleeve. I found out when my headphone didn't fit when it fit a day ago.

Yeah. I might not have pliers that small though. That too this a BTO mac. To get to the jack, you'd need to get to the logic board.

Picture coming up. Kinda hard to see still but visible.

 

[dudeofswim]

Can you take a picture of it?

Here you go, zoom in with light , One edited in photoshop to help you see it better.

 

[cherry su]

Here you go, zoom in with light , One edited in photoshop to help you see it better.
Image[/URL]

There's no image posted

 

[dudeofswim]

There's no image posted

I see it? IF you don't click here
http://ploader.net/files/12b4e33ed5910c923697b9ca15682388.png

 

[dudeofswim]

I see it? IF you don't click here
http://ploader.net/files/12b4e33ed5910c923697b9ca15682388.png

Any word on what applecare/genius bar can do about this?

 

[ZipZap]

You wont really know until you take it in to Apple.

 

[dudeofswim]

You wont really know until you take it in to Apple.

It's BTO so what could they do other than try to repair it?

 

[IngerMan]

Boy it looks like you could get at it with a sewing needle and using a good LED flash light for line of sight

 

[al2o3cr]

I'm wondering if this might be the same issue as people were experiencing with the latch for detecting digital cables, but in reverse. More info here:

https://forums.macrumors.com/threads/239287/

Failing that, the good news is that on the MBA the jack is on a separate I/O board, so you're not out the price of a logic board.

 

[SidBala]

Are you sure something is stuck there? The port does need some force for insertion into my MBP.

And are you sure you are not just looking at the optical out port?

 

[Legion93]

It's Steve Jobs

 

[IngerMan]

Maybe you guys can not see the picture clear on your MBP. But on a MBA you can clearly see there is something at the bottom.

 

[dudeofswim]

I'm wondering if this might be the same issue as people were experiencing with the latch for detecting digital cables, but in reverse. More info here:

https://forums.macrumors.com/threads/239287/

Failing that, the good news is that on the MBA the jack is on a separate I/O board, so you're not out the price of a logic board.

That's really good news Thanks!

and as for optical port/force...I was using it the day before as a headphone jack, it worked just fine. Then when I tried to plug my headphones, they wouldn't fit. When I looked more carefully , I saw that there was something preventing the plug from going in any more.

lol @ Steve Jobs comment...I am not just plugging it in wrong

 

[IngerMan]

That's really good news Thanks!

and as for optical port/force...I was using it the day before as a headphone jack, it worked just fine. Then when I tried to plug my headphones, they wouldn't fit. When I looked more carefully , I saw that there was something preventing the plug from going in any more.

lol @ Steve Jobs comment...I am not just plugging it in wrong

I am in the metal cutting business and it looks like a metal chip formed from a mill cutter Or maybe a drop of solder from the male part Regardless is was not there at one time. It may have been smashed in from the force of the pushed connection on your part but I would think it would not take to much effort to dislodge it

 

[dudeofswim]

I am in the metal cutting business and it looks like a metal chip formed from a mill cutter Or maybe a drop of solder from the male part Regardless is was not there at one time. It may have been smashed in from the force of the pushed connection on your part but I would think it would not take to much effort to dislodge it

That could be it, it looks almost like a piece of lead. Judging from the marks in the port it may well be lead.It's one strong piece of lead though. I've tried poking it with a paper clip and other things. Won't move. Will try your suggestion of a sewing needle though.

 

[dudeofswim]

I am in the metal cutting business and it looks like a metal chip formed from a mill cutter Or maybe a drop of solder from the male part Regardless is was not there at one time. It may have been smashed in from the force of the pushed connection on your part but I would think it would not take to much effort to dislodge it

Actually now that I think about it, it might be possible that its some sort of defect, either that or somehow I got a piece of lead jammed up the head phone jack. Either way , I might have to go for something like this, though I'm kinda doubtful that this will work since the end is just a tip.

http://www.microsofttranslator.com/...su-mac-cuando-se-ha-roto-un-mini-jack-dentro/

 

[Beanoir]

I'm surprised nobody else has suggested the age old matchstick trick to remove the offending object.

Sometimes it happens that the end tip of your headphone jack breaks off and becomes lodged in the port. Make sure you can see that there is definately something lodged first using a flashlight. If so then:

Using a thin matchstick, stick a very small dab of superglue on the tip of it, now poke it right to the end of the headphone port and make contact with the offending object, give it time to set, then slowly pull it out.

This is a pretty common method and you'll find numerous videos of how to do it on Youtube.

Worst case scenario you get your matchstick stuck too, but you'd be pretty clumsy to do that.

 

[dudeofswim]

I'm surprised nobody else has suggested the age old matchstick trick to remove the offending object.

Sometimes it happens that the end tip of your headphone jack breaks off and becomes lodged in the port. Make sure you can see that there is definately something lodged first using a flashlight. If so then:

Using a thin matchstick, stick a very small dab of superglue on the tip of it, now poke it right to the end of the headphone port and make contact with the offending object, give it time to set, then slowly pull it out.

This is a pretty common method and you'll find numerous videos of how to do it on Youtube.

Worst case scenario you get your matchstick stuck too, but you'd be pretty clumsy to do that.

Thanks! Thats a good idea.
The only issue is, the thing in front of it (the part where it would stick) is just like a thin strand. I might make it worse if I put some glue in there and it fails to come out, because it isn't strong enough.

Here's the pic, taken with LED flash. Woah. Image is too big. Here is link instead http://ploader.net/files/f16c08c4beb9054521d9e84ac1fe39b6.png

 

[Mac Heretic]

It could also be a contact plate for ground/signal, an essential part but maybe a bit twisted.
Gold/copper color leads to that direction in guessing game.
So, think carefully before implementing "Use the force" -command.

 

[RealScience]

If you have an Apple Store nearby, make an appointment and ask them to look at it. If it's a trivial problem, they will probably fix it for you under the warranty. If it's not, you will know how much it will cost to get it fixed right (and ask them how they would do it). There are many things that can go wrong if you start sticking pliers and superglue in there (generally true of many things in life, not just MacBook ports).

I had an internal SuperDrive that was malfunctioning completely through my fault, and I asked them to look at it and let me know how much it would be. And the guy said "hey, you don't ask for a lot of service, i'll give you this one [under warranty]." Can't guarantee that you'll get a nice person like that, of course. My suggestion is to go in there, explain the problem honestly (don't know what happened, keep it in my sleeve, but can't be 100% sure that something didn't fall in there). Just don't act entitled to something for free and demand it. They're people too, and they're given some leeway in how they process warranty treatments. If you treat them with respect, I think they'll take care of you to the extent that they can under Apple's rules.