Old User (Resolved)

[HiDeHo]

Hi earlier this year Was given an old 13" Mid 2012 MBP all latest updates OSX 10.15.6.
both me and the previous user have forgotten the original user password now.
I did create my own Administrator User Account and have set it up to use. But I cant remove the original user. Any help on this would be great thanks.

 

[Taz Mangus]

What happens when you do try to remove the old user account? Was the old user account an admin account?

 

[Brian33]

Odd. My understanding is that any Admin user account (i.e., has "Allow user to administer this computer" checked) can delete any other user accounts (including the original admin account) in the normal way:
System Preferences-->Users-->select account-->hit "-"

Unless there's something different in Catalina (I don't have experience with that yet).

 

[Taz Mangus]

Odd. My understanding is that any Admin user account (i.e., has "Allow user to administer this computer" checked) can delete any other user accounts (including the original admin account) in the normal way:
System Preferences-->Users-->select account-->hit "-"

Unless there's something different in Catalina (I don't have experience with that yet).

Catalina works the same way.

 

[HiDeHo]

When I try to click the minus button to delete the user it Lockes up, users and groups/System Preferences. Sometimes it just sits there doing nothing other times a spinning coloraturas wheel comes up then a window saying "there was an error with Users & Groups". I can create new users and delete them ok? Could this have something to do with that account maybe being encrypted when created.

**Edit** Ok so what I did to fix this was I manually deleted the users folder, then it allowed to delete the account

 

[Brian33]

**Edit** Ok so what I did to fix this was I manually deleted the users folder, then it allowed to delete the account

Well that's good news. I don't have an explanation for what caused the problem but I'm glad you got it resolved!