Hi,
I bought ON1 Photo RAW 2017 ten months or so ago, but didn't use it that much, as I had lots of photos in lots of different places. Now I have a server (or two) and can have my photos all in one place, I wanted to use ON1 again, but upon startup it tells me there is a new update.
I have version 11.1 (or 2017.1) and now version 2017.7 is available. Well, clicking the INSTALL NOW button gets me a "connection refused error". I am still signed in via ON1.
Then I thought, maybe I can download the newer version from ON1, well, I can only download version 2017.6, not .7.
Then I saw that there is a really new version out and that an upgrade costs 99 USD and the normal purchase price is 119 USD. As I thought I could get a deal like with Affinity, that "one buy, updates for several years" could also be true with ON1, I was a bit flabbergasted. My current version of ON1 will probably be usable for several years, if it weren't that slow. As Affinity seems to be working on a DAM I will hold out until then, but I just wanted to vent my frustration with ON1 and its ****ed up upgrade price and its always signed in ****.
Let's hope Affinity learns some lessons from its users (most probably more vocal than me about issues like the above) and implements them viciously into their DAM.
Well, server 2 has to be hugged now.
I bought ON1 Photo RAW 2017 ten months or so ago, but didn't use it that much, as I had lots of photos in lots of different places. Now I have a server (or two) and can have my photos all in one place, I wanted to use ON1 again, but upon startup it tells me there is a new update.
I have version 11.1 (or 2017.1) and now version 2017.7 is available. Well, clicking the INSTALL NOW button gets me a "connection refused error". I am still signed in via ON1.
Then I thought, maybe I can download the newer version from ON1, well, I can only download version 2017.6, not .7.
Then I saw that there is a really new version out and that an upgrade costs 99 USD and the normal purchase price is 119 USD. As I thought I could get a deal like with Affinity, that "one buy, updates for several years" could also be true with ON1, I was a bit flabbergasted. My current version of ON1 will probably be usable for several years, if it weren't that slow. As Affinity seems to be working on a DAM I will hold out until then, but I just wanted to vent my frustration with ON1 and its ****ed up upgrade price and its always signed in ****.
Let's hope Affinity learns some lessons from its users (most probably more vocal than me about issues like the above) and implements them viciously into their DAM.
Well, server 2 has to be hugged now.