A couple of weeks ago my ISP called to say they were going to replace their Zhone Fibre Internet router with a device from Huawei. I was concerned about this because in my case the Zhone was in bridged mode and I was using a Deco 20 for all the routing tasks. In other words, the Zhone was nothing more than a media converter.
I wanted to be there when they made the swap because I knew they'd screw it up in spite of promises to put the new router in bridge mode. Unfortunately, my wife and I had a dive trip scheduled so I was unable to supervise the swap.
As expected, they screwed it up. They did not put the Huawei router in bridge mode. Instead, they gave the Huawei WiFi network the same SSID and password as was set up on the Deco. They left the Deco running and connected it to the Huawei with a Cat 5 cable.
Of course, none of the WiFi enabled devices in my house could connect to the Internet because they all joined the Deco WiFi network, as usual. The Deco was still configured as a router (not an access point) so it had no Internet connection.
It took me a day to figure out what they had (and had not done). We called them and got them to agree to put the Huawei device in bridged mode. They balked, saying the Internet wouldn't work. The real reason is that as soon as the Huawei is in bridged mode the ISP no longer has any control over it.
I insisted on bridged mode and, as expected, it worked as it worked with the Zhone device for many years. All of the WiFi devices in the house instantly connected and had Internet access one again.
EXCEPT for many of my HomeKit devices. In some cases all I had to do was unplug and replug the device. In other cases I had to factory reset the device and re-add it to the Home. But for some devices they would connect, but the connection would last from only a few minutes to a few hours and then they would drop the WiFi connection.
For example, a Logitech security camera (LogiCircleView) would connect only for a few minutes and then drop off. A Koogeek P2 nightlight and plug combo, which has worked fine for several years, would stay connected for hours and then drop off. An Offing plug wouldn't never connect, even after a factory reset, and even though it has been in use for years to control my Christmas lights.
I may have solved the LogiCircleView problem by unplugging it overnight before restoring power. But, that solution didn't work with the Koogeek P2.
Any idea what's going on here? Why is it only HomeKit devices that have the WiFi connection issues? What possible solution is there?
I wanted to be there when they made the swap because I knew they'd screw it up in spite of promises to put the new router in bridge mode. Unfortunately, my wife and I had a dive trip scheduled so I was unable to supervise the swap.
As expected, they screwed it up. They did not put the Huawei router in bridge mode. Instead, they gave the Huawei WiFi network the same SSID and password as was set up on the Deco. They left the Deco running and connected it to the Huawei with a Cat 5 cable.
Of course, none of the WiFi enabled devices in my house could connect to the Internet because they all joined the Deco WiFi network, as usual. The Deco was still configured as a router (not an access point) so it had no Internet connection.
It took me a day to figure out what they had (and had not done). We called them and got them to agree to put the Huawei device in bridged mode. They balked, saying the Internet wouldn't work. The real reason is that as soon as the Huawei is in bridged mode the ISP no longer has any control over it.
I insisted on bridged mode and, as expected, it worked as it worked with the Zhone device for many years. All of the WiFi devices in the house instantly connected and had Internet access one again.
EXCEPT for many of my HomeKit devices. In some cases all I had to do was unplug and replug the device. In other cases I had to factory reset the device and re-add it to the Home. But for some devices they would connect, but the connection would last from only a few minutes to a few hours and then they would drop the WiFi connection.
For example, a Logitech security camera (LogiCircleView) would connect only for a few minutes and then drop off. A Koogeek P2 nightlight and plug combo, which has worked fine for several years, would stay connected for hours and then drop off. An Offing plug wouldn't never connect, even after a factory reset, and even though it has been in use for years to control my Christmas lights.
I may have solved the LogiCircleView problem by unplugging it overnight before restoring power. But, that solution didn't work with the Koogeek P2.
Any idea what's going on here? Why is it only HomeKit devices that have the WiFi connection issues? What possible solution is there?