Hi to all of you,
My first post driven by frustration with Apple's flexibility how to handle an order.
I ordered yesterday an iPad Pro 12.9 with Pen. Looks like I made a mistake during checkout. Went for the express delivery ($8) not seeing it was only for the pen. Delivery date April 9 with engraving for the pen.
Tried to change today to normal delivery which was declined by Apple (agent said it is not possible; to get express for iPad would cost extra). At the end I was so frustrated that I canceled the whole order. I am still surprised that Apple is not able to change a shipping mode for a shipment which is 8 days out. Does not sound like a flexible system. Apple canceled the iPad and is rerouting (returning) the pen. No idea what cost this is generating for Apple. Even wondering what they are doing with an engraved pen.
Bottom line, I will wait for the next iPad generation before I order again. Still have a functional iPad Pro Gen 1. Potentially not a bad decision seeing that my first Gen still is running strong .
My first post driven by frustration with Apple's flexibility how to handle an order.
I ordered yesterday an iPad Pro 12.9 with Pen. Looks like I made a mistake during checkout. Went for the express delivery ($8) not seeing it was only for the pen. Delivery date April 9 with engraving for the pen.
Tried to change today to normal delivery which was declined by Apple (agent said it is not possible; to get express for iPad would cost extra). At the end I was so frustrated that I canceled the whole order. I am still surprised that Apple is not able to change a shipping mode for a shipment which is 8 days out. Does not sound like a flexible system. Apple canceled the iPad and is rerouting (returning) the pen. No idea what cost this is generating for Apple. Even wondering what they are doing with an engraved pen.
Bottom line, I will wait for the next iPad generation before I order again. Still have a functional iPad Pro Gen 1. Potentially not a bad decision seeing that my first Gen still is running strong .