So, I have had my original iPhone since August, and I am well within my 1 year warranty...
In about October, I noticed a bunch of dead pixels at the bottom of my screen. I am not sure how it happened, but they are there.
On Memorial Day weekend I go to answer my phone and there is a crack on the screen near (from the home button to the bottom edge of the phone).
From what I understand dead pixels are covered in the warranty so my questions are:
1. Will AT&T or Apple replace my current iPhone with an original or a 3G (Apple says they have discontinued the original)
2. Will they see the crack which has only been there for 2 months and think that I dropped it which is accidental and not covered, and relate it to the dead pixels (which is definitely a separate issue).
3. Should I take it to Apple or AT&T?
Any help or advice would be great. I think I'm going to take it to the Apple store since they always seem to understand the phone better.
In about October, I noticed a bunch of dead pixels at the bottom of my screen. I am not sure how it happened, but they are there.
On Memorial Day weekend I go to answer my phone and there is a crack on the screen near (from the home button to the bottom edge of the phone).
From what I understand dead pixels are covered in the warranty so my questions are:
1. Will AT&T or Apple replace my current iPhone with an original or a 3G (Apple says they have discontinued the original)
2. Will they see the crack which has only been there for 2 months and think that I dropped it which is accidental and not covered, and relate it to the dead pixels (which is definitely a separate issue).
3. Should I take it to Apple or AT&T?
Any help or advice would be great. I think I'm going to take it to the Apple store since they always seem to understand the phone better.