Out of warranty battery replacement at higher than 80%?

[asus389]

What is Apple’s policy on replacing batteries out of warranty before they show an alert in the menu bar? I was told by AppleCare over the phone (twice) that if I’m paying out of pocket they will replace a degraded battery even if it’s not down to 80% yet and showing the warning. Mine is at 84% but the battery life is 1/2 of when it was new.

Based on this, I went to the Apple store to pay out of pocket for replacement but the Genius Bar refused. They said that they won’t replace a battery until MacOS gives them an alert. I know this is the case for warranty replacement, but this isn't under warranty. I seem to remember them doing this before on a different laptop of mine a few years ago, but this time they wouldn't. Did the policy recently change?

 

[nigelbb]

If you want to pay full price for the battery they will take your money even if battery is at 100%. However if you want a discounted £/$199 battery they will only do that when it shows a warning & less than 80%.

 

[PaladinGuy]

From my experience, they will usually not replace the battery at any cost if it’s at 80% or higher on battery health.

 

[Audit13]

I'm in Toronto, Canada and the three nearest Apple stores refused a battery replacement in my watch, MacBook Pro, and iPhone if the battery health was higher than 80% unless their diagnostic tools indicate a replacement was needed.