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MP 1,1-5,1 Panic Report Help - Mac Pro Late 2013

A

artisanmachine

macrumors newbie
Original poster
Jun 18, 2019
1
0
Hey all, thank you so much for any help in advance.

Looking for some troubleshooting help for one of our rigs.

We have been updating to 10.14.5 Mojave on multiple machines (from High Sierra 10.13.6), and have encountered many crashes with a late 2013 Mac Pro. Our other Mac Pros, also late 2013 and also now running on 10.14.5, have not had any problems with the update. The only difference in the machines is the graphics card - the Mac with problems has an AMD FirePro D300, while the ones still working have AMD FirePro D500.


When we first updated the offending machine, it only installed version 10.14.2. When we tried to install the 10.14.5 update, the machine had major issues rebooting, and continued to freeze and hang multiple times. Once the computer was able to boot up, we began to have crashing issues. After a few minutes of running smoothly, the Mac Pro will freeze up and reboot on its own.


I have included the crash log that indicates some sort of kernel panic; any help would be appreciated.


Anonymous UUID: 1DF54F6C-C691-F716-F03E-6FD24E3D8397


Mon Jun 17 22:37:51 2019


*** Panic Report ***

Panic(CPU 7, time 1828372954899): NMIPI for unresponsive processor: TLB flush timeout, TLB state:0x0

RAX: 0x000000001144725d, RBX: 0x0000000000000001, RCX: 0x00000000ee6b2800, RDX: 0x0000000000001103

RSP: 0xffffffa76a63bae8, RBP: 0xffffffa76a63bb00, RSI: 0x0000000000000002, RDI: 0xffffff800620dbc0

R8: 0xffffff8006256c10, R9: 0x0000000000000000, R10: 0x0000000000000000, R11: 0x0000000000000000

R12: 0xffffff800614802c, R13: 0xffffff800644b708, R14: 0x0000000000000001, R15: 0x00001102c0c55916

RFL: 0x0000000000000202, RIP: 0xffffff800595b04c, CS: 0x0000000000000008, SS: 0x0000000000000010

Backtrace (CPU 7), Frame : Return Address

0xffffff873b4c0f70 : 0xffffff8005adae6a

0xffffff873b4c0fd0 : 0xffffff800595bced

0xffffffa76a63bb00 : 0xffffff8005ae62ae

0xffffffa76a63bb50 : 0xffffff8005ae5f87

0xffffffa76a63bc30 : 0xffffff8005adcf56

0xffffffa76a63bfa0 : 0xffffff800595c35f


BSD process name corresponding to current thread: systemstats


Mac OS version:

18F132


Kernel version:

Darwin Kernel Version 18.6.0: Thu Apr 25 23:16:27 PDT 2019; root:xnu-4903.261.4~2/RELEASE_X86_64

Kernel UUID: 7C8BB636-E593-3CE4-8528-9BD24A688851

Kernel slide: 0x0000000005600000

Kernel text base: 0xffffff8005800000

__HIB text base: 0xffffff8005700000

System model name: MacPro6,1 (Mac-F60DEB81FF30ACF6)


System uptime in nanoseconds: 1828372990375

last loaded kext at 257309661680: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7f86c3a000, size 69632)

loaded kexts:

com.audinate.dante.driver.DanteVirtualSoundcard 1.0.0

com.paceap.kext.pacesupport.snowleopard 5.9.1

com.paragon-software.filesystems.ntfs 19.4.15

com.focusrite.driver.FocusritePCIe 4.6.2 768

com.zerodebug.AudioMuxDriver 3

com.uaudio.driver.UAFWAudio 4.3.1 47542

com.kensington.trackballworks.driver 1.5.0

com.focusrite.rednet.driver.pcie 1.8.0

com.uaudio.driver.UAD2System 9.9.0

com.motu.driver.USBMidiKext 1.6 49190

com.promise.driver.stex 6.2.9

com.apple.filesystems.msdosfs 1.10

com.apple.driver.AppleUpstreamUserClient 3.6.5

com.apple.driver.AppleMCCSControl 1.5.9

com.apple.kext.AMDFramebuffer 2.0.9

com.apple.kext.AMDRadeonX4000 2.0.9

com.apple.driver.AppleGraphicsDevicePolicy 3.40.16

com.apple.AGDCPluginDisplayMetrics 3.40.16

com.apple.fileutil 20.036.15

com.apple.filesystems.autofs 3.0

com.apple.driver.ApplePlatformEnabler 2.7.0d0

com.apple.driver.AGPM 110.25.10

com.apple.driver.X86PlatformShim 1.0.0

com.apple.driver.AppleHDAHardwareConfigDriver 282.54

com.apple.driver.AppleHDA 282.54

com.apple.driver.AppleHV 1

com.apple.iokit.IOUserEthernet 1.0.1

com.apple.driver.AudioAUUC 1.70

com.apple.iokit.IOBluetoothSerialManager 6.0.12f1

com.apple.driver.pmtelemetry 1

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.eficheck 1

com.apple.driver.AppleIntelMCEReporter 107

com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0

com.apple.driver.AppleLPC 3.1

com.apple.kext.AMD7000Controller 2.0.9

com.apple.driver.AppleFIVRDriver 4.1.0

com.apple.driver.AppleOSXWatchdog 1

com.apple.driver.AppleThunderboltIP 3.1.2

com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

com.apple.driver.AppleMGPUPowerControl 3.40.16

com.apple.iokit.SCSITaskUserClient 408.250.3

com.apple.driver.AppleTopCaseHIDEventDriver 138.3

com.apple.driver.AppleUSBTopCaseDriver 138.3

com.apple.iokit.IOBluetoothUSBDFU 6.0.12f1

com.apple.driver.AppleFileSystemDriver 3.0.1

com.apple.driver.AppleVirtIO 2.1.3

com.apple.filesystems.hfs.kext 407.200.4

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.BootCache 40

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0

com.apple.AppleSystemPolicy 1.0

com.apple.filesystems.apfs 945.260.7

com.apple.iokit.AppleBCM5701Ethernet 10.3.3

com.apple.driver.AirPort.BrcmNIC 1400.1.1

com.apple.driver.AppleAHCIPort 329.260.5

com.apple.private.KextAudit 1.0

com.apple.driver.AppleACPIButtons 6.1

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleACPIEC 6.1

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleAPIC 1.7

com.apple.driver.AppleIntelCPUPowerManagementClient 220.0.0

com.apple.nke.applicationfirewall 201

com.apple.security.TMSafetyNet 8

com.apple.driver.AppleIntelCPUPowerManagement 220.0.0

com.apple.driver.AppleSMBusController 1.0.18d1

com.apple.kext.AMDRadeonX4030HWLibs 1.0

com.apple.iokit.IOAcceleratorFamily2 404.9

com.apple.kext.AMDRadeonX4000HWServices 2.0.9

com.apple.kext.triggers 1.0

com.apple.driver.DspFuncLib 282.54

com.apple.kext.OSvKernDSPLib 528

com.apple.iokit.IOAVBFamily 740.1

com.apple.plugin.IOgPTPPlugin 740.2

com.apple.iokit.IOSkywalkFamily 1

com.apple.driver.AppleSSE 1.0

com.apple.iokit.IOSurface 255.5.4

com.apple.driver.AppleHDAController 282.54

com.apple.iokit.IOHDAFamily 282.54

com.apple.iokit.IOFireWireFamily 4.7.3

com.apple.driver.IOPlatformPluginLegacy 1.0.0

com.apple.driver.AppleSMBusPCI 1.0.14d1

com.apple.kext.AMDSupport 2.0.9

com.apple.AppleGPUWrangler 3.40.16

com.apple.AppleGraphicsDeviceControl 3.40.16

com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

com.apple.driver.AppleGraphicsControl 3.40.16

com.apple.driver.AppleBacklightExpert 1.1.0

com.apple.iokit.IONDRVSupport 530.51

com.apple.iokit.IOGraphicsFamily 530.66

com.apple.driver.X86PlatformPlugin 1.0.0

com.apple.driver.IOPlatformPluginFamily 6.0.0d8

com.apple.driver.AppleThunderboltEDMSink 4.2.0

com.apple.driver.AppleHSBluetoothDriver 138.3

com.apple.driver.IOBluetoothHIDDriver 6.0.12f1

com.apple.driver.AppleHIDKeyboard 208

com.apple.driver.AppleMultitouchDriver 2450.1

com.apple.driver.AppleInputDeviceSupport 2440.2

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 6.0.12f1

com.apple.iokit.IOBluetoothHostControllerUSBTransport 6.0.12f1

com.apple.iokit.IOBluetoothHostControllerTransport 6.0.12f1

com.apple.iokit.IOBluetoothFamily 6.0.12f1

com.apple.driver.AppleThunderboltDPOutAdapter 5.6.4

com.apple.driver.AppleUSBAudio 315.6

com.apple.driver.usb.IOUSBHostHIDDevice 1.2

com.apple.iokit.IOAudioFamily 206.5

com.apple.vecLib.kext 1.2.0

com.apple.driver.usb.cdc 5.0.0

com.apple.driver.usb.networking 5.0.0

com.apple.driver.usb.AppleUSBHostCompositeDevice 1.2

com.apple.driver.usb.AppleUSBHub 1.2

com.apple.driver.AppleThunderboltPCIUpAdapter 2.1.4

com.apple.iokit.IOSerialFamily 11

com.apple.filesystems.hfs.encodings.kext 1

com.apple.driver.AppleThunderboltDPInAdapter 5.6.4

com.apple.driver.AppleThunderboltDPAdapterFamily 5.6.4

com.apple.driver.AppleThunderboltPCIDownAdapter 2.1.4

com.apple.iokit.IOSCSIParallelFamily 3.0.0

com.apple.driver.AppleThunderboltNHI 4.7.6

com.apple.iokit.IOThunderboltFamily 6.8.4

com.apple.driver.AppleXsanScheme 3

com.apple.iokit.IOAHCIBlockStorage 301.260.1

com.apple.driver.usb.AppleUSBXHCIPCI 1.2

com.apple.driver.usb.AppleUSBXHCI 1.2

com.apple.driver.AppleUSBMergeNub 900.4.2

com.apple.iokit.IOEthernetAVBController 1.1.0

com.apple.iokit.IO80211Family 1200.12.2

com.apple.driver.mDNSOffloadUserClient 1.0.1b8

com.apple.driver.corecapture 1.0.4

com.apple.driver.usb.AppleUSBEHCIPCI 1.2

com.apple.driver.usb.AppleUSBEHCI 1.2

com.apple.iokit.IOAHCIFamily 288

com.apple.driver.usb.AppleUSBHostPacketFilter 1.0

com.apple.iokit.IOUSBFamily 900.4.2

com.apple.driver.AppleUSBHostMergeProperties 1.2

com.apple.driver.AppleEFINVRAM 2.1

com.apple.iokit.IOSMBusFamily 1.1

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.driver.AppleEFIRuntime 2.1

com.apple.security.quarantine 3

com.apple.security.sandbox 300.0

com.apple.kext.AppleMatch 1.0.0d1

com.apple.driver.DiskImages 493.0.0

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleEffaceableStorage 1.0

com.apple.driver.AppleKeyStore 2

com.apple.driver.AppleUSBTDM 456.260.3

com.apple.driver.AppleMobileFileIntegrity 1.0.5

com.apple.iokit.IOUSBMassStorageDriver 145.200.2

com.apple.iokit.IOSCSIBlockCommandsDevice 408.250.3

com.apple.iokit.IOSCSIArchitectureModelFamily 408.250.3

com.apple.iokit.IOStorageFamily 2.1

com.apple.kext.CoreTrust 1

com.apple.driver.AppleCredentialManager 1.0

com.apple.driver.KernelRelayHost 1

com.apple.iokit.IOUSBHostFamily 1.2

com.apple.driver.usb.AppleUSBCommon 1.0

com.apple.driver.AppleBusPowerController 1.0

com.apple.driver.AppleSEPManager 1.0.1

com.apple.driver.IOSlaveProcessor 1

com.apple.iokit.IOReportFamily 47

com.apple.iokit.IOTimeSyncFamily 740.2

com.apple.iokit.IONetworkingFamily 3.4

com.apple.driver.AppleACPIPlatform 6.1

com.apple.driver.AppleSMC 3.1.9

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.pthread 1

com.apple.kec.corecrypto 1.0

com.apple.kec.Libm 1

mp_kdp_enter() timed-out on cpu 22, NMI-ing

Panic(CPU 5, time 1828873068224): NMIPI for unresponsive processor: TLB flush timeout, TLB state:0x0

RAX: 0xffffff80a32e0900, RBX: 0x0000000000000003, RCX: 0x0000000000000006, RDX: 0x0000110361c06fab

RSP: 0xffffffa7824c3d40, RBP: 0xffffffa7824c3d40, RSI: 0x0000000000000003, RDI: 0xffffff80062148a0

R8: 0x0000000000000000, R9: 0x0000000000000290, R10: 0x0000000000000000, R11: 0x0000000000000080

R12: 0x000001a9d1544ed3, R13: 0x7fffffffffffffff, R14: 0xffffff80a3503d80, R15: 0xffffff80062148a0

RFL: 0x0000000000000093, RIP: 0xffffff7f891006b8, CS: 0x0000000000000008, SS: 0x0000000000000010

Backtrace (CPU 5), Frame : Return Address

0xffffff873b4b8f70 : 0xffffff8005adae6a

0xffffff873b4b8fd0 : 0xffffff800595bced

0xffffffa7824c3d40 : 0xffffff7f890f7d4d

0xffffffa7824c3d80 : 0xffffff7f890f17ef

0xffffffa7824c3e60 : 0xffffff7f890f0113

0xffffffa7824c3f10 : 0xffffff8005add73c

0xffffffa7824c3f30 : 0xffffff80059d0347

0xffffffa7824c3f80 : 0xffffff80059d0530

0xffffffa7824c3fa0 : 0xffffff800595b0ce

Kernel Extensions in backtrace:

com.apple.driver.AppleIntelCPUPowerManagement(220.0)[1556F86B-CAA3-32C6-9426-5D21BC673189]@0xffffff7f890ef000->0xffffff7f89117fff

Kernel Extensions in backtrace:

com.apple.driver.AppleIntelCPUPowerManagement(220.0)[1556F86B-CAA3-32C6-9426-5D21BC673189]@0xffffff7f890ef000->0xffffff7f89117fff


BSD process name corresponding to current thread: kernel_task

Panic(CPU 11, time 1828873068707): NMIPI for unresponsive processor: TLB flush timeout, TLB state:0x0

RAX: 0x0000000061c07c02, RBX: 0x0000000000000001, RCX: 0x000000000000000c, RDX: 0x0000110361c07c02

RSP: 0xffffff875274bd50, RBP: 0xffffff875274bd80, RSI: 0x0000112361c06dce, RDI: 0x0000000000000120

R8: 0x0000000000000000, R9: 0x0000000000000290, R10: 0x0000000000000000, R11: 0x0000000000000080

R12: 0x000001a9d1540a8b, R13: 0x7fffffffffffffff, R14: 0xffffff80a3503d80, R15: 0xffffff800621b620

RFL: 0x0000000000000006, RIP: 0xffffff7f890f7cff, CS: 0x0000000000000008, SS: 0x0000000000000010

Backtrace (CPU 11), Frame : Return Address

0xffffff873b4d0f70 : 0xffffff8005adae6a

0xffffff873b4d0fd0 : 0xffffff800595bced

0xffffff875274bd80 : 0xffffff7f890f17ef

0xffffff875274be60 : 0xffffff7f890f0113

0xffffff875274bf10 : 0xffffff8005add73c

0xffffff875274bf30 : 0xffffff80059d0347

0xffffff875274bf80 : 0xffffff80059d0530

0xffffff875274bfa0 : 0xffffff800595b0ce

Kernel Extensions in backtrace:

com.apple.driver.AppleIntelCPUPowerManagement(220.0)[1556F86B-CAA3-32C6-9426-5D21BC673189]@0xffffff7f890ef000->0xffffff7f89117fff

Kernel Extensions in backtrace:

com.apple.driver.AppleIntelCPUPowerManagement(220.0)[1556F86B-CAA3-32C6-9426-5D21BC673189]@0xffffff7f890ef000->0xffffff7f89117fff


BSD process name corresponding to current thread: kernel_task

Panic(CPU 9, time 1828873070507): NMIPI for unresponsive processor: TLB flush timeout, TLB state:0x0

RAX: 0x0000000005000000, RBX: 0xffffff80062c6800, RCX: 0x000000001a8b4000, RDX: 0x000000000000ffff

RSP: 0xffffff873ad73550, RBP: 0xffffff873ad735a0, RSI: 0x0000000000000ff8, RDI: 0xffffff80062c6800

R8: 0xfffffffffffffff8, R9: 0x0000000000000000, R10: 0xffffff80062c2a80, R11: 0x000000




EOF

Model: MacPro6,1, BootROM 130.0.0.0.0, 12 processors, 12-Core Intel Xeon E5, 2.7 GHz, 64 GB, SMC 2.20f18

Graphics: kHW_AMDFireProD300Item, AMD FirePro D300, spdisplays_pcie_device, 2 GB

Graphics: kHW_AMDFireProD300Item, AMD FirePro D300, spdisplays_pcie_device, 2 GB

Memory Module: DIMM1, 16 GB, DDR3 ECC, 1866 MHz, 0x0000, 0x4D33393342324737304248302D434D412020

Memory Module: DIMM2, 16 GB, DDR3 ECC, 1866 MHz, 0x0000, 0x4D33393342324737304248302D434D412020

Memory Module: DIMM3, 16 GB, DDR3 ECC, 1866 MHz, 0x0000, 0x4D33393342324737304248302D434D412020

Memory Module: DIMM4, 16 GB, DDR3 ECC, 1866 MHz, 0x0000, 0x4D33393342324737304248302D434D412020

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x135), Broadcom BCM43xx 1.0 (7.77.61.2 AirPortDriverBrcmNIC-1305.8)

Bluetooth: Version 6.0.12f1, 3 services, 27 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en2

Network Service: Ethernet 1, Ethernet, en0

Network Service: Ethernet 2, Ethernet, en1

PCI Card: AMD FirePro D300, Display Controller, Slot-1

PCI Card: AMD FirePro D300, Display Controller, Slot-2

PCI Card: Universal Audio Apollo Twin MkII - DUO, Other Multimedia, Thunderbolt@159,0,0

PCI Card: pci1a39,4, Unknown, Thunderbolt@25,0,0

PCI Card: pci105a,8760, RAID Controller, Thunderbolt@77,0,0

PCI Card: UAD-2 Satellite Thunderbolt - OCTO, Other Multimedia, Thunderbolt@81,0,0

Serial ATA Device: APPLE SSD SM0512G, 500.28 GB

USB Device: USB 2.0 Bus

USB Device: Hub

USB Device: BRCM20702 Hub

USB Device: Bluetooth USB Host Controller

USB Device: USB 3.0 Bus

USB Device: Kensington USB/PS2 Orbit

USB Device: Fastlane

USB Device: iLok

USB Device: 4-Port USB 2.0 Hub

Thunderbolt Bus: Mac Pro, Apple Inc., 19.2

Thunderbolt Device: Echo Express SE I TB2, Sonnet Technologies, Inc., 1, 25.1

Thunderbolt Device: Pegasus2-R, Promise Technology, Inc., 3, 19.2

Thunderbolt Bus: Mac Pro, Apple Inc., 19.2

Thunderbolt Device: Apollo Twin MkII, Universal Audio, Inc., 3, 7.1

Thunderbolt Bus: Mac Pro, Apple Inc., 19.2
 
Well I don’t think it’s especially D300 related. I have one too, though only upgraded to a 6 core unlike yours which is now a 12 core.
The panic report mentions unresponsive Processor but as it was working fine under High Sierra we can only assume that it’s perfectly functional.

I see your UAD software is upto date are all the other 3rd party hardware support apps upto date? MOTU, kensington etc
 
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