personalization error when reinstalling macOS

[Olnin]

I get a personalization error when reinstalling macOS on my Macbook Air with Apple M1 chip.
I used Terminal to reinstall, but same: "Failed to personalize the software update. Please try again."

 

[Apple_Robert]

Which version of Big Sur did you have installed? Which directions were you using (if any)?

 

[Olnin]

I Used the Reinstall macOS Big Sur utility - error
Then used Terminal to reinstall (Big Sur from support.apple. com/en-gb/HT211983) - error
And 30 min ago used a bootable installer (Big Sur 11.4) - error

 

[Apple_Robert]

Boot into recovery > terminal > type the resetpassword command twice and then go into disk utility > view all devices > and delete the Apple SSD drive (with numbers in it). Then, while in recovery utilities, click on reinstall Big Sur. That should get you up and running.

 

[Olnin]

Reset password failed.
Reinstall Big Sur > Error

 

[Apple_Robert]

Reset password failed.
Reinstall Big Sur > Error

Boot into recovery > Disk Utility > view all devices and delete the Apple SSD (with numbers in it) and then try reinstalling. I haven't seen a M1 have such trouble reinstalling the OS in a long time on the forums.

 

[white7561]

Boot into recovery > Disk Utility > view all devices and delete the Apple SSD (with numbers in it) and then try reinstalling. I haven't seen a M1 have such trouble reinstalling the OS in a long time on the forums.

Does is still happen tho? Say I'm on any version of big sur right. Then i went to boot into my latest bootable big sur installer. Then i went to disk utility, and basically remade the whole partition (by viewing all devices, then formating the apple SSD disk to apfs hence remaking the GPT and APFS partition) , and then i reinstall the latest big sur using the bootable. Will it be fine or am I gonna have personalization problem too? Thanks!

 

[Olnin]

If delete the Apple SSD - error . If container - its deleted. But I cant reinstall - error.

 

[Apple_Robert]

If delete the Apple SSD - error . If container - its deleted. But I cant reinstall - error.

I don't know what the heck is going on with your Mac. You should have been able to reinstall with the steps I posted, no to mention the Apple support document method. Time to contact Apple.

 

[CMMChris]

No need for Apple. Restore it using Apple Configurator 2 and a recent IPSW file. If you don't have access to another Mac you can also use a Windows or Linux machine to restore using an IPSW file. There is a command line tool called iDeviceRestore for Windows and Linux.

 

[Olnin]

No need for Apple. Restore it using Apple Configurator 2 and a recent IPSW file. If you don't have access to another Mac you can also use a Windows or Linux machine to restore using an IPSW file. There is a command line tool called iDeviceRestore for Windows and Linux.

Can you please tell me how to restore from Windows? I alredy download file from 'ipsw me'

 

[CMMChris]

I can't give you a full tutorial. You need to compile a nightly from the recent source code and I have no idea how to do that on Windows. https://github.com/libimobiledevice
Using Linux would be easier, there are pre-combiled binaries available and tutorials on how to compile yourself.

Once you got the iDeviceRestore command line utility running, restoring your Mac works just like with Apple Configurator 2 besides the missing GUI.

Revive or restore a Mac with Apple silicon using Apple Configurator 2

In rare circumstances, Apple computers become unresponsive and the chip’s firmware must be revived or restored.

support.apple.com