Phone crashes/bricks after doing screen recording on YouTube...

[Kal-037]

title says it all, I had this issue on my first iPhone XS Max but got a new phone as Apple wouldn’t help I now see the same issue occurs. Sometimes if I hold down the power button I was able to get it to power back up but most times I have to do a full restore... which was the case last night (it stayed dead until this morning) I was able to do a restore by plugging it into my computer and hold down for DFU...

Has anyone else had this or a similar experience where your iPhone just bricked for hours and a restore was often required?

I wish that going back to Apple would solve it but I’m sure it’ll happen on any new iPhone.

Could this be a XS Max glitch or a purposeful thing by Youtube for doing screen recording?
I’m not doing full videos for theft but just small clips or images for memes or gifs, so this is way irritating.


Kallum.

 

[I7guy]

This sounds more like an ios glitch interacting with youtube. Although your phone was bricked to the extent a full restore is needed is really unusual.

That is was also bricked for hours is really unusual.

I can try this on another phone. Don't want to jeopardize my max.

 

[Kal-037]

This sounds more like an ios glitch interacting with youtube. Although your phone was bricked to the extent a full restore is needed is really unusual.

That is was also bricked for hours is really unusual.

I can try this on another phone. Don't want to jeopardize my max.

Thanks, and yeah I wouldn't ask you to do that to your max. I did screen recording again and it was fine... I don't get what is going on.


Kallum.

 

[Kal-037]

So I took the phone in to Apple and pretty much within moments the technician said: "I need to go in the back, I'll be right back." he came out and swapped the phones without a word as I was helping another guest re-connect her email, lol.
*knock on wood, but so far so good.

 

[BigMcGuire]

So I took the phone in to Apple and pretty much within moments the technician said: "I need to go in the back, I'll be right back." he came out and swapped the phones without a word as I was helping another guest re-connect her email, lol.
*knock on wood, but so far so good.

How interesting. Thanks for coming back to update your post. Glad Apple made it right. How strange. Hope it continues working!

 

[Kal-037]

How interesting. Thanks for coming back to update your post. Glad Apple made it right. How strange. Hope it continues working!

Thanks, and me too, I am glad Apple fixed this very quickly. It's just strange that is it happened on 2 separate iPhone Xs Max's. I figure it must be a random iOS glitch, but luckily my newer iPhone had more hardware and software issues than just shutting off according to Apple's diagnostics tests. So I guess I'm lucky the phone crashed and made me need to go up to Apple. lol


Kallum.