Phone crashes with logo

[raycopeland]

Hi all this might be strange not sure if it is a software issue or hardware or if anyone might know or have/had the same problems and can help me. My I6 is approaching 2 years now but have noticed the battery level saying it will be say 30% and before I know it the phone will turn off at time I have also notice my phone will turn off go blank and my thinking the battery has died but turns out I turn it back on it was never off or that I could be using it and then get a black screen with a buffering logo and the phone is ok pic uploaded any ideas might be as simple as a reinstall but don't want to do that if I don't have to thanks in advance ray

 

[Armen]

Hi all this might be strange not sure if it is a software issue or hardware or if anyone might know or have/had the same problems and can help me. My I6 is approaching 2 years now but have noticed the battery level saying it will be say 30% and before I know it the phone will turn off at time I have also notice my phone will turn off go blank and my thinking the battery has died but turns out I turn it back on it was never off or that I could be using it and then get a black screen with a buffering logo and the phone is ok pic uploaded any ideas might be as simple as a reinstall but don't want to do that if I don't have to thanks in advance ray

Download the app below. If it suggests the battery is going bad, it's going bad. It showed my 6+ as going bad and I took it to Apple and they replaced my iphone. (I have AppleCare+)

https://itunes.apple.com/us/app/battery-life-check-internal/id1080930585?mt=8

 

[raycopeland]

Download the app below. If it suggests the battery is going bad, it's going bad. It showed my 6+ as going bad and I took it to Apple and they replaced my iphone. (I have AppleCare+)

https://itunes.apple.com/us/app/battery-life-check-internal/id1080930585?mt=8

 

[raycopeland]

Thanks for the help yeah might explain a few things as thought just the strange like flat bat logo etc thank you

 

[Armen]

Thanks for the help yeah might explain a few things as thought just the strange like flat bat logo etc thank you

You're welcome. My 6+ was doing the same thing. Battery percentage was bouncing around.

 

[raycopeland]

Well my new 7 is doing this now I would now say it's a crash but it will be like the phone shows this as its loading and then my home screen is displayed