Does that Orange insurance cover accidently dammage? I'm wanting to get a contract phone on Orange and will definitely want insurance that covers me if I do something stupid with it...
Quickly browsing the terms and conditions, it looks like as long as you've not been grossly negligent, you're covered.
Let me tell you a little story. It's rather embarrassing and features a close-shave with death!....
I was coming back from the pub, more than a little bit drunk. I took my phone out of my pocket, fumbled, and dropped it. It hit the kerbstone on the edge of the pavement and bounced into the (fairly busy) road. I stepped out to pick it up, glanced up, and noticed a double-decker bus heading for me... and my phone. As I bent down to retrieve the phone, I realised I could either pick up the phone and get myself flattened, or I could run back to the pavement. I chose the latter.
There followed a good 1.5 seconds as I watched the bus approaching the phone. It'll go straight between the wheels.... won't it?
Nope.
Front and rear wheels went straight over the phone. I'm sure I heard the bus driver laughing maniacally as it happened. I managed to retrieve the remnants of the phone... Completely squished. SIM card buckled and destroyed.
I took it into the Orange shop the next day. The staff were crowding around it... awed at the carnage and, I must say, laughing a little. I walked out with a new phone and a temporary pay-as-you-go SIM until my replacement contract SIM arrived in the post two days later. All free of charge.
Like I say, Orange have treated me well
