Phone Switches to Phone mode on Bluetooth

[stockcerts]

Hello,

I have a 2012 Civic and recently my phone has begun switching to phone mode during an incoming call and I'm unable to take a call via my cars bluetooth. I've searched through the settings, but I'm not finding the solution.

If anyone has a suggestion, I would appreciate it! Thank you.

 

[Chazzle]

Hello,

I have a 2012 Civic and recently my phone has begun switching to phone mode during an incoming call and I'm unable to take a call via my cars bluetooth. I've searched through the settings, but I'm not finding the solution.

If anyone has a suggestion, I would appreciate it! Thank you.

And “phone mode” means??