Hi,
With iOS12, I have noticed the Files app no longer does any automatic conversion from HEIC to JPG when saving photos. If I choose Save to Dropbox instead, it does convert to JPG.
Files is a great app and I prefer to use it over the Dropbox app. I cannot find any settings for Files, either in the app itself, or in the main phone Settings app, so I guess this is hard coded in iOS.
Apple's support document contradicts this (https://support.apple.com/en-us/HT207022):
Sharing Media: When you share HEIF or HEVC media using other methods, such as AirDrop, Messages, or email, it's shared in a more compatible format, such as JPEG or H.264
Disappointing. Hopefully this is something which will get addressed in a future update.
With iOS12, I have noticed the Files app no longer does any automatic conversion from HEIC to JPG when saving photos. If I choose Save to Dropbox instead, it does convert to JPG.
Files is a great app and I prefer to use it over the Dropbox app. I cannot find any settings for Files, either in the app itself, or in the main phone Settings app, so I guess this is hard coded in iOS.
Apple's support document contradicts this (https://support.apple.com/en-us/HT207022):
Sharing Media: When you share HEIF or HEVC media using other methods, such as AirDrop, Messages, or email, it's shared in a more compatible format, such as JPEG or H.264
Disappointing. Hopefully this is something which will get addressed in a future update.