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mls2807

macrumors newbie
Original poster
Jul 19, 2019
3
0
I just bought this phone a little over two weeks and noticed a small pimple like bubble right under my notch. The iPhone has a glass screen protector on it and has been covered in an otterbox case since day one, when I bought from the apple store.

I'm not sure if it's just an air bubble or a piece of dust

I have Applecare+ but wondering if Apple will replace the screen under warranty if it is a crack. Thanks!

https://imgur.com/a/cEEcJX1
 

chrfr

macrumors G5
Jul 11, 2009
13,729
7,306
I just bought this phone a little over two weeks and noticed a small pimple like bubble right under my notch. The iPhone has a glass screen protector on it and has been covered in an otterbox case since day one, when I bought from the apple store.

I'm not sure if it's just an air bubble or a piece of dust

I have Applecare+ but wondering if Apple will replace the screen under warranty if it is a crack. Thanks!

https://imgur.com/a/cEEcJX1
It looks to me like something stuck under the screen protector.
 

mls2807

macrumors newbie
Original poster
Jul 19, 2019
3
0
Thanks! That's what I'm thinking as well. Can Apple do anything? It's not a big problem just concerned it wasn't a crack
 

mls2807

macrumors newbie
Original poster
Jul 19, 2019
3
0
I never said I wanted Apple to make an in house inspection.

I asked a simple question if Apple would fix a cracked screen if it's under a warranty
 

Newtons Apple

Suspended
Mar 12, 2014
22,757
15,254
Jacksonville, Florida
I never said I wanted Apple to make an in house inspection.

I asked a simple question if Apple would fix a cracked screen if it's under a warranty

If your phone is under warranty and there is no evidence of an impact, they will likely replace the phone with a refurbished one. If there is any sign of impact they will not replace under warranty.

Your AppleCare + would also get your device replaced no matter how it happened.
 
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Harthag

macrumors 68020
Jun 20, 2009
2,018
2,573
U.S.
I never said I wanted Apple to make an in house inspection.

I asked a simple question if Apple would fix a cracked screen if it's under a warranty
What Newton's Apple said.

Please check the screen protector before heading to Apple. If I was in line waiting at a packed store and someone was holding things up demanding a replacement for a cracked screen... and it's just the screen protector, I would be just a tad annoyed at that person. Not saying you're that person, just a general comment. Hope your screen is all good.
 
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Dominicanyor

macrumors 65816
Apr 1, 2012
1,229
255
Florida
I just notice that their is a small cracked on my iPhone XS Max lens. I’ve only had my fun since April and apple will not let me purchase the AppleCare. If I take my phone to the apple store will they replace the lens under the one year warranty that comes with the phone?
 
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