Please Help!! (Safari can’t open the page)

[User X]

I am running 10.4.4 on a powermac g4 and have a problem running software update as well as veiwing certian websites including apple.com. When trying to load the Apple site, it tells me "Safari can’t open the page “http://www.apple.com/” because it could not connect to the server “www.apple.com”.

The same thing happens when tying to run software update it tells me it cannot connect to the server.

My internet connection is fine, I can surf most other sites with no problem and apple.com can be be loaded from my windows laptop as well as an old imac. All computers are connected wirelessly to a netgear hub. I tried clearing the cache and reseting Safari. I also ran OnyX and ran all maint scripts as well as verifying permisions. So far no luck. This has been a problem for about three weeks now. Does anybody have any ideas??

 

[discoforce]

You've tried everything I could think of, except for connecting your computer to the modem via ethernet (though that would be kind of desperate).

Maybe time to call Apple?

 

[climhazzard85]

Have you tried using a browser other than Safari to see if the problem still exists? This sounds more like a isp/router issue than software, but who knows. Try firefox and see if it still exists..if so, it's not safari.

 

[PlaceofDis]

i agree with trying another browser so you can isolate the problem. if it loads fine in Camino or Firefox, well then its a Safari issue. if not its a hardware problem. if it doesn't load in another broswer, try connecting to the internet via ethernet and see if that works.

 

[User X]

OK, I downloaded Firefox and I still have the same problem. WTF?? I will have to find a long ethernet cable to try a direct connection.

 

[Applespider]

You haven't installed PeerGuardian have you? I know it blocks some of the apple.com addresses

 

[User X]

Nice Catch!

PeerGuardian was it!! I threw it in the trash and restarted. I am running software update as I type. Thank you everybody for your reply's especially Applespider. This one was driving me crazy.