And conversely people who bend over backwards defending apple.The lengths people will go to, to find reasons to complain about Apple is astounding.
You love apple, but you feel you must defend them to the last breath, arguing with anyone that doesn't put apple on a pedestal. ¯\_(ツ)_/¯
Apple is a premium product, they price their products as a premium product. They offer customer service that's expected of a premium product, yet for many of us the recent releases of the MBP have been anything but premium. I don't think I need to go over every issue that apple's had these past few years but when you're pricing your laptops as much as 2,000 more then the competitor then the buyer has a reasonable expectation they are not getting a laptop that will fail so easily.
People vote with their wallets and here we see a number of folks doing just that. They're not wrong, just as you're not wrong by sticking with apple.
Apple appears to be moving to a more closed environment using the T2 to further lock down the computers, some people are fine with that, others are not, those in the latter category will most likely move on. Again neither group is wrong.
Apple is a multibillion dollar corporation, they don't care for us, they are an impersonal corporation. They do have excellent customer support and I'm not knocking that but they care more to appease their owners - the stock holders.