iPad Poor quality coating

[Olivergilles]

Buyers beware …poor quality housing

Included pics of a 2021 5th generation iPad Pro which retails in NZ for about $2500.
After only 6 months use the coating underneath the pencil comes off on the case as well as on the pencil.
According to the apple forum this is a phenomenon Apple is aware of and in the some countries replace both pencil and or iPad.
Here in Australasia they refuse to help….
If your new cars paint peeled off after 6 month I’m sure the manufacturer would stand by their product .
Will be my last time I spend money on Apple products ….

 

[Dealmans]

Yikes, I’d be taking that up with your gov authorities, in Australia we have ACCC and Fair Trading.

 

[darngooddesign]

The pencil I understand because its just plastic, but your issue is why I always buy silver MacBooks, iPads, and iPhones. Think I remember reading about your issue, something about the magnets right?

 

[Olivergilles]

Yikes, I’d be taking that up with your gov authorities, in Australia we have ACCC and Fair Trading.

Great idea …. They shouldn’t get away with it

 

[ericwn]

This has been reported time and time again by users with the second generation Apple Pencil. While cosmetic damage isn’t covered by Apple’s warranty your country might have consumer protection laws in place covering such scenarios against the seller.