I have a faulty iPhone XS. I was advised by an Apple Authorised Service Provider that if they find out that the circuit board may need to be replaced, I will lose all of my data, and when returned, it would be as if I received a new phone. Also, it's possible a newer version of iOS is installed ie. iOS 13 or 14. At the time my phone died, iOS 12.4 was installed. I did not want iOS 13 to be installed for a few reasons.
I had my phone backed up to iCloud continuously till it died. I understand that downgrading iOS is not possible via iCloud. However, I checked my iTunes, and the last time I did do a complete backup locally on my Mac via iTunes was December 2018, and I think that backup had iOS 12.
Say, I got my phone back with iOS 13 or 14, would it be possible to do a complete restore to iOS 12 from iTunes?
Thanks for your expertise
I had my phone backed up to iCloud continuously till it died. I understand that downgrading iOS is not possible via iCloud. However, I checked my iTunes, and the last time I did do a complete backup locally on my Mac via iTunes was December 2018, and I think that backup had iOS 12.
Say, I got my phone back with iOS 13 or 14, would it be possible to do a complete restore to iOS 12 from iTunes?
Thanks for your expertise