Prepaid iPhone: unable to receive call after the balance notification pops

[Navintar]

Now anyone who wants to go with prepaid option should know this. YOU WILL GET your balance notification every 5-10 mins or so....

The problem I have is that if I don't press "Dismiss", the screen will become unresponsive when there is an incoming call. I will need to wait for the ring to go off to press dismiss before doing anything to the phone at all.

These messages are really getting on my nerves. Has anyone experiences the same thing?

 

[backache]

It's not random. After placing/receiving a call or text you'll get the notifications. I called AT&T and their advice was "just be sure to hit the dismiss button as soon as possible". I about lost it.. This dismiss business is unbearable. Literally. I don't know what to do.

 

[mjs975s]

I had a conference call with both Apple and AT&T support yesterday and this is the number #1 complaint among prepaid subscribers (#1 complaint among general subscriber population is still activation issues). Both sides said they are working on a solution that should be released soon. Who knows what the solution will be or what would constitute soon but they are aware its a huge annoyance.

 

[marksman]

It's not random. After placing/receiving a call or text you'll get the notifications. I called AT&T and their advice was "just be sure to hit the dismiss button as soon as possible". I about lost it.. This dismiss business is unbearable. Literally. I don't know what to do.

Get a regular account?

 

[backache]

I like the freedom of prepaid. no 2 year contract mostly... hopefully there will be a fix soon.

 

[Navintar]

It's not random. After placing/receiving a call or text you'll get the notifications. I called AT&T and their advice was "just be sure to hit the dismiss button as soon as possible". I about lost it.. This dismiss business is unbearable. Literally. I don't know what to do.

the balance notification message also appears after you use EDGE as well. If your email is set up to be checked automatically, the nagging message would appear every time the phone tries to obtain the data via internet using EDGE.

Even when I tried to turn off the automatic email update, the "0$ transaction cost" message still kept coming. So I'd say it is in a random fashion, unless iphone normally transmits some information from the phone to the internet from time to time without me knowing or allowing it.

 

[Navintar]

I had a conference call with both Apple and AT&T support yesterday and this is the number #1 complaint among prepaid subscribers (#1 complaint among general subscriber population is still activation issues). Both sides said they are working on a solution that should be released soon. Who knows what the solution will be or what would constitute soon but they are aware its a huge annoyance.

Thanks for the update on the issue. I called AT&T and explained the problem to them too. It was on Tuesday and they said they never heard of the issue. So I asked them to file my complain.

After searching on apple discussion forum, I found many people have experienced this as well.

http://discussions.apple.com/thread.jspa?messageID=4844203&#4844203
http://discussions.apple.com/thread.jspa?messageID=4848904&#4848904
http://discussions.apple.com/thread.jspa?messageID=4826400&#4826400

one thing i haven't seen anyone mentioned is that the screen would become frozen as you get a second message on top of the first message that hasn't been dismissed. The frozen screen goes away when you press sleep/wake button, so you can dismiss all the accumulated messages after that. Now the problem is in the situation when you are getting a call. You need to slide across the screen to accept calls and you can't do that unless the messages have all been dismissed. You can't press dismiss without pressing wake/sleep button first. BUT by pressing sleep/wake button, you are forced to ignore the call.

and yes, I've send all the info to apple feedback page.