Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

n3acal

macrumors newbie
Original poster
Sep 10, 2015
20
0
Switzerland
Hi everyone

I have just installed the El Capitan GM and now I'm experiencing problems opening JPEGs in Preview. I CAN open some JPEGs but some JPEGs just open for a second or less and after that I can only see the background of Preview (the default grey colour). When I zoom in or zoom out, the JPEGs reappear for a moment, then disappear again (probably when they're completely loaded). Does anyone know a fix for that problem? It's quite weird that only some JPEGs seem to be a problem and others don't...

I have found out that the image size might be a problem. Smaller images (say 8MP) will open, larger images (say 20 MP) won't.

I have also found out that the problem does not occur in safe boot.

Does anyone know a fix?

n3acal
 

leerichards1

macrumors regular
Mar 9, 2012
240
109
I have found out that the image size might be a problem. Smaller images (say 8MP) will open, larger images (say 20 MP) won't.

Could you maybe post a link to one of the images you're having issues with, I can download it and see if I experience the same issue.
 

leerichards1

macrumors regular
Mar 9, 2012
240
109
Cool picture, that's an amazing building. The pic opened fine with Preview and appears fine as a thumbnail in my downloads folder. Filesize from Dropbox is 10.7MB.
 

n3acal

macrumors newbie
Original poster
Sep 10, 2015
20
0
Switzerland
Thanks! ;P That's in Dubai. I hope I can solve the problem somehow. Or maybe it will be solved with the next GM or the final release of El Capitan.
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.