Problem emailing Jpegs to Windows users

[Marky]

Hello, apologies if this is a bit simple.

Whenever I email any photos to my friends some of them complain they either can't open the photos or if they can then the image is squashed vertically.

I'm using mail as my email client, Leopard is the OS.

I attach them by clicking the attach button then finding the item (usually on the desktop) and attaching. the Windows friendly box is always ticked.

Can anyone help at all.

Best regards
Mark

 

[MelindaH]

I have this problem too

I have this problem too...i have just posted a thread on it today...did you find out what the problem was?

 

[pdxflint]

I can't see why emailing jpegs should cause a problem - they're fairly univeral. You might want to check your mail program and see if somewhere you have it set to automatically do something to the images, like re-size for email, rename, etc.

Also, on the Windows end... what are they using to view the jpegs? It really shouldn't matter since even browsers can open them up, and Windows handles jpegs just fine.

Make sure, though, that you have your files named with the .jpg extension or they probably won't be recognized at first until they are renamed in windows with the proper extension. Windows is pretty dumb that way, and relies on the file extension name to know how to handle a file.

That's all I can think of at the moment...

 

[MelindaH]

I can't see why emailing jpegs should cause a problem - they're fairly univeral. You might want to check your mail program and see if somewhere you have it set to automatically do something to the images, like re-size for email, rename, etc.

Also, on the Windows end... what are they using to view the jpegs? It really shouldn't matter since even browsers can open them up, and Windows handles jpegs just fine.

Make sure, though, that you have your files named with the .jpg extension or they probably won't be recognized at first until they are renamed in windows with the proper extension. Windows is pretty dumb that way, and relies on the file extension name to know how to handle a file.

That's all I can think of at the moment...

Thank you pdxflint!

Tried all of that and tested by sending to my own pc - photos still appear squashed in recipients email.

 

[irishgrizzly]

Why not save them in a PDF or get your client to open them in another program like explorer.

 

[ChrisBrightwell]

Why not save them in a PDF or get your client to open them in another program like explorer.

That's ridiculous.

To the OP: I suspect a misconfiguration on the receiving end. PM me if you would like my email address and I'll help you test it out.

 

[dabirdwell]

This happens ALL the time

The only pattern I've seen is that emailing seems to work fine when I have used save for web in photoshop. A standard jpeg save from frodo will sometimes have funky issues like displaying negative.

 

[ChrisA]

Whenever I email any photos to my friends some of them complain they either can't open the photos or if they can then the image is squashed vertically.

Are you sending HTML formatted emails with the pictures inside the html pages. If so mmaybe an error in the html, not in the jpg file. try sending plain text format and see if the problem goes away

But maybe something is wrong with your JPG files. how are you creating them? Send me a PM and I'll give you my email address, if you email me a jpg I'll look at it. One simple test you can do is get a small jpg off the web that you do not modify and send that to some one. See if it is also is getting squashed

 

[Q&A]

Attachments in Outlook Express

Hi,
When I'm sending from 'Mail' any kind of photos to my friend's Outlook express he cannot open them or save them. Pictures are available to see in e-mail but he cannot do anything with them. He don't have any problems when someone else is sending the pictures from another PC. Could someone explain me how to fix that?

Thanks!

 

[IJ Reilly]

I think this may be an encoding issue of some kind. I recently had a similar problem sending a jpeg file, which I believe was exported from Photoshop on the Mac, to several people at once. Not everyone could view it. The file was still unviewable to these recipients when it was uploaded to my .Mac public folder, so Mail is not implicated nor is Outlook.

 

[Q&A]

Attachments in Outlook Express

Through iDisk he could open any file (we did it before), but the problem is still with Outlook. That is so strange that in mac Mail you have option 'send Windows friendly attachment' but it doesn't do what it supposed to.
Thank though you for answer!
Please, let me know if there is any other way.

 

[IJ Reilly]

I think it has nothing to do with "Windows friendly" attachments. The vast majority of my attachments work out just fine. The effect seems too random.

 

[Q&A]

Maybe I didn't mention that before that my "PC friend" can see files in e-mails. He just cannot save them somehow. I know that is strange. I think I will meet one of my friends with PC and try do something with Outlook's settings.
If I will find out something I will post it.