Problem on Lock screen and Touch ID

[tiandinet]

Hello,

Thanks for reading first, I am new to this forum.
I got a problem about using the Touch ID to unlock my MacBook Pro 15. When every time I lock my screen by click the Apple Icon -> Lock Screen (or cmd + ctrl + Q), Mac locks me out and shows me a password window (first screenshot), and I can not use Touch ID to unlock it, I have to click the Switch User button, then go to the normal Login screen (second screenshot), then I can use Touch ID to unlock it.

But on the MacBook Pro of my colleague, he sees the normal Login screen always when he locks the screen.

Does anyone know how to solve this?

 

[tiandinet]

I managed to fix my issue regarding the Lock Screen.

I have OpenSC and mPollux Digisign Client installed on my MacBook Pro.
OpenSC: https://github.com/OpenSC/OpenSC
mPollux: https://eevertti.vrk.fi/en/mac-os-x

OpenSC was installed for logging into macOS with Smart Card
mPollux was installed for ID authentication.

I uninstalled both of them, now when I lock the screen, I have the normal Lock Screen back, and can use Touch ID to unlock it. But don't know which application affected it.