Problem with fonts on Word

[Jeremybec]

Hello,

First time poster here We have an iMac and when my daughter is logged in under her username all of the fonts in Word (Microsoft Office for Mac 2011) appear as one font i.e. they don't show a preview of each font as you scroll down the list - they all look the same. This doesn't happen with my log in, and I am the admin.

Can anyone help?

Thank you!

 

[MisterMe]

Three steps:

1. Select the Word/Preferences... menu item.
2. Click the General pane. This is the first pane in the upper lefthand corner of the Preferences dialog box.
3. Check WYSIWYG font and style menus.

 

[Jeremybec]

That button is already checked. I tried unchecking it, closing Word, reopening it and checking it again but nothing changed. The 'Font Collections' menus is also missing from the Fonts drop down menu on my daughter and son's log ins but not on mine. When I first started up Word for the kids it said that they didn't have permission to access the Font cache, I entered my password to give them permission but it crashed and sent a report to apple. Could this be the problem?

 

[jozeppy26]

That button is already checked. I tried unchecking it, closing Word, reopening it and checking it again but nothing changed. The 'Font Collections' menus is also missing from the Fonts drop down menu on my daughter and son's log ins but not on mine. When I first started up Word for the kids it said that they didn't have permission to access the Font cache, I entered my password to give them permission but it crashed and sent a report to apple. Could this be the problem?

Maybe try FontNuke to restore the font cache files? I'm not sure if they have OS X 10.8 ML support yet though.

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Just checked, ML is supported now. link below.

http://jamapi.com/pr/fn/