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Rels79

macrumors newbie
Original poster
Oct 23, 2017
2
0
Hi,
I received my iPhone 8 Plus today and the first thing I tried to do with it was taking a cool portrait photo. To my great disappointment, when setting the Camera on Portrait mode, the camera screen turns all white and I am not able to take a picture. If I try to shoot the camera, It just takes a full white picture.

When on regular photo mode, everything seems to be OK, but if I click on the 2x button, the same thing happens.

It seems to me like every feature that requires both cameras to be used triggers this issue.

Did anyone encounter a similar issue and was able to solve it?

Thanks!
 

C DM

macrumors Sandy Bridge
Oct 17, 2011
51,392
19,461
Hi,
I received my iPhone 8 Plus today and the first thing I tried to do with it was taking a cool portrait photo. To my great disappointment, when setting the Camera on Portrait mode, the camera screen turns all white and I am not able to take a picture. If I try to shoot the camera, It just takes a full white picture.

When on regular photo mode, everything seems to be OK, but if I click on the 2x button, the same thing happens.

It seems to me like every feature that requires both cameras to be used triggers this issue.

Did anyone encounter a similar issue and was able to solve it?

Thanks!
What's the iOS version that is installed on the phone?
 
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