Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

Tony07

macrumors member
Original poster
Apr 22, 2011
69
7
Turkey
Hi, I had a problem with my Microsoft Outlook so I deleted Microsoft office for mac, I reinstalled it and now a message keeps telling me....This Identity cannot be opened with this version of outlook???? it has been working before so what /how can I get it working again?
 
if you installed it with the first revision of office 2011, there are at least 2 updates you need to perform before it is on the latest version. With word/excel/etc open, go to help-check for updates. Quit the office app that you opened and install. Once that's complete repeat that process until it says there are no updates available at this time.

You should then be able to use outlook without running into this issue
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.