iPad Pro Problems to ipad screen after battery replacement

[troncomac]

Dear dudes
my old ipad pro 12,9 (2nd gen) needed a battery replacement. Unfortunately Apple does not provide support for such a replacement and i needed to take my ipad to a non-authorised lab which usually make this kind stuff. Unfortunately now the screen has problems (see the shaded wobbles around the edges of the screen in the picture). The lab guy is saying that it's their fault and they are looking for a new LCD screen to replace the old one. However i'm not completely sure the LCD failed but maybe it's the pressure from behind which is not uniformly distributed. What do you think? I'm a bit worried of replacing the original LCD screen with a (probably) third party one...

Please any advice?

Regards
Alessandro

 

[Apple_Robert]

When an iPad needs a new battery, Apple gives you a refurbished iPad, which is an essentially new one for a nominal fee. I would do that instead of continuing to allow this store you went to to mess up the iPad.

 

[troncomac]

Yes, that is what i did first but Apple and Apple authorised resellers don't have a refurbished ipad of my gen for replacement anymore. My only chance was that of asking "non-authorised" assistance. Now they are offering a new screen at zero cost. It is not an original one since original replacement parts cannot be found anymore. Do you believe it works as the original screen? I'm very scared of mounting non-original parts.

 

[sparksd]

Yes, that is what i did first but Apple and Apple authorised resellers don't have a refurbished ipad of my gen for replacement anymore. My only chance was that of asking "non-authorised" assistance. Now they are offering a new screen at zero cost. It is not an original one since original replacement parts cannot be found anymore. Do you believe it works as the original screen? I'm very scared of mounting non-original parts.

It should work as the original but it's a crap shoot with replacements outside of Apple. Nobody here could offer any guarantees.

 

[troncomac]

the ipad needed a battery replacement since the original battery was really exhausted. I didn't expect they would have damaged the screen otherwise i would have kept it like that and bought a new one (which by the way i guess i need also now). Let's see. At least if it remains usable with a new battery and screen i could give it to my kids.

 

[whitestar27]

I've had nothing but trouble with third party repair of Apple devices. On my iPhone a screen replacement came with a faulty digitiser that constantly thought I was touching the screen when I wasn't, and when my boss' iPhone went to a different store for battery replacement it came back constantly rebooting, then when we took it back they killed it dead. I think they mixed up the two little screws which have different lengths and if you mix them up you kill the logic board. Knowing now that Apple doesn't (or at least didn't then) supply genuine parts to third party repairers I'd never let one of those butchers put crappy knock off parts in my phone or iPad

 

[JPack]

Classic sign of using too much heat with a heat gun. The repair guy needed heat to release the display adhesive, but he used too much.

The diffuser or reflector sheets are melted or warped. It is permanently damaged.

 

[rogertoh16]

In here Singapore, the replacement screen is always 3rd party, and it lot heavier after replacement. And touching the display glass, you immediately feel the diff.
For mine, it work for 1 years & screen start yellowish & display fade away…

But since you already changed the Batt and they willing to change the screen FOC for you, I guess not much of the choice but accept the offer.

You might have a better luck the 3rd party screen will last…

 

[troncomac]

They are now saying that the problem is in the backlight which is on the motherboard and cannot be substituted... Should i believe this?

 

[JPack]

They are now saying that the problem is in the backlight which is on the motherboard and cannot be substituted... Should i believe this?

No. There is no situation where the backlight is on the motherboard.

 

[sparksd]

They are now saying that the problem is in the backlight which is on the motherboard and cannot be substituted... Should i believe this?

As noted above, the backlights themselves are not on the motherboard but controlling components like the coil, IC, diodes, and backlight filters are and they can fail.

 

[StoneJack]

Maybe it is time to upgrade to a newer iPad. you can't fix the old hardware forever and they broke already some parts. So it is generally gone imho.

 

[troncomac]

Indeed i ordered the new pro. But it costs sooo much, even in the basic config!