Morning,
I use a mac mini with active directory integration.
We use ipods for the business and they are supervised using Configuration manager 2, they on the ipod I we are prompted to apply the profile, I use the generic username and password used for the other 15 ipods, however this time I'm getting a message "profile installation failed a network error has occurred profile manager"
I have tried other credentials and even creating a login on the local mac to test, fault remains.
Can anyone help me interpret the logs below.
Please ask if more information is required. Thanks
Server version 5.2
IOS version 12.1
I got the logs from OSX logs:-
1:: [268] [2018/12/12 18:22:39.239] <fe80::e4:ff64:a9d5:9182> >>> Processing POST dep_mdm_enroll
1:: [268] [2018/12/12 18:22:39.244] signerIndex = 0, signStatus = 1
0:: [268] [2018/12/12 18:22:39.278] <fe80::e4:ff64:a9d5:9182> EXCEPTION: 401 Unauthorized - Requesting user digest authentication at
#0 /Applications/Server.app/Contents/ServerRoot/usr/share/devicemgr/backend/php/dep_mdm_enroll.php(175): DieUnauthorized('Requesting user...')
#1 /Applications/Server.app/Contents/ServerRoot/usr/share/devicemgr/backend/php/dep_mdm_enroll.php(203): _request_authorization('b258d841388d067...')
#2 {main}
1:: [268] [2018/12/12 18:22:39.279] <fe80::e4:ff64:a9d5:9182> <<< Sent Final Output (57 bytes) - POST dep_mdm_enroll
0:: [268] [2018/12/12 18:22:39.279] <fe80::e4:ff64:a9d5:9182> Completed in 47ms | 401 Unauthorized [https://hrn-srv-003.local/devicemanagement/api/device/dep_mdm_enroll]
1:: [265] [2018/12/12 18:22:39.319] <fe80::e4:ff64:a9d5:9182> >>> Processing POST dep_mdm_enroll
1:: [265] [2018/12/12 18:22:39.324] signerIndex = 0, signStatus = 1
0:: [265] [2018/12/12 18:22:39.412] <fe80::e4:ff64:a9d5:9182> priv_result=[ {
'dm_expanded_privileges_for_user_id'=>'{"enroll_dep":false,"enroll_portal":true,"require_ownership":false,"require_placeholder":false,"wipe_device":true,"lock_device":true,"clear_passcode":true,"download_profiles":true,"access_portal":true,"enroll_configurator":true}'
} ]
0:: [265] [2018/12/12 18:22:40.008] <fe80::e4:ff64:a9d5:9182> No signing certificate specified, unable to sign.
1:: [265] [2018/12/12 18:22:40.010] <fe80::e4:ff64:a9d5:9182> <<< Sent Final Output (6770 bytes) - POST dep_mdm_enroll
0:: [265] [2018/12/12 18:22:40.010] <fe80::e4:ff64:a9d5:9182> Completed in 697ms | 200 OK [https://hrn-srv-003.local/devicemanagement/api/device/dep_mdm_enroll]
I use a mac mini with active directory integration.
We use ipods for the business and they are supervised using Configuration manager 2, they on the ipod I we are prompted to apply the profile, I use the generic username and password used for the other 15 ipods, however this time I'm getting a message "profile installation failed a network error has occurred profile manager"
I have tried other credentials and even creating a login on the local mac to test, fault remains.
Can anyone help me interpret the logs below.
Please ask if more information is required. Thanks
Server version 5.2
IOS version 12.1
I got the logs from OSX logs:-
1:: [268] [2018/12/12 18:22:39.239] <fe80::e4:ff64:a9d5:9182> >>> Processing POST dep_mdm_enroll
1:: [268] [2018/12/12 18:22:39.244] signerIndex = 0, signStatus = 1
0:: [268] [2018/12/12 18:22:39.278] <fe80::e4:ff64:a9d5:9182> EXCEPTION: 401 Unauthorized - Requesting user digest authentication at
#0 /Applications/Server.app/Contents/ServerRoot/usr/share/devicemgr/backend/php/dep_mdm_enroll.php(175): DieUnauthorized('Requesting user...')
#1 /Applications/Server.app/Contents/ServerRoot/usr/share/devicemgr/backend/php/dep_mdm_enroll.php(203): _request_authorization('b258d841388d067...')
#2 {main}
1:: [268] [2018/12/12 18:22:39.279] <fe80::e4:ff64:a9d5:9182> <<< Sent Final Output (57 bytes) - POST dep_mdm_enroll
0:: [268] [2018/12/12 18:22:39.279] <fe80::e4:ff64:a9d5:9182> Completed in 47ms | 401 Unauthorized [https://hrn-srv-003.local/devicemanagement/api/device/dep_mdm_enroll]
1:: [265] [2018/12/12 18:22:39.319] <fe80::e4:ff64:a9d5:9182> >>> Processing POST dep_mdm_enroll
1:: [265] [2018/12/12 18:22:39.324] signerIndex = 0, signStatus = 1
0:: [265] [2018/12/12 18:22:39.412] <fe80::e4:ff64:a9d5:9182> priv_result=[ {
'dm_expanded_privileges_for_user_id'=>'{"enroll_dep":false,"enroll_portal":true,"require_ownership":false,"require_placeholder":false,"wipe_device":true,"lock_device":true,"clear_passcode":true,"download_profiles":true,"access_portal":true,"enroll_configurator":true}'
} ]
0:: [265] [2018/12/12 18:22:40.008] <fe80::e4:ff64:a9d5:9182> No signing certificate specified, unable to sign.
1:: [265] [2018/12/12 18:22:40.010] <fe80::e4:ff64:a9d5:9182> <<< Sent Final Output (6770 bytes) - POST dep_mdm_enroll
0:: [265] [2018/12/12 18:22:40.010] <fe80::e4:ff64:a9d5:9182> Completed in 697ms | 200 OK [https://hrn-srv-003.local/devicemanagement/api/device/dep_mdm_enroll]