Purchased an iMac yesterday and today there's a new model?

[Arcade]

Hello,

I purchased the 21.5" 3.0 Ghz model with a 256GB SSD witch I was charged extra and today I looked at the same model and they included the 256GB SSD for the base price. Can I call apple to have a price change or will they change the price automatically? Do I wait until I get the computer and send it back to order a new one?

 

[CWallace]

Call and ask. You have 15 days to return it so if they are not willing to make a price adjustment, just return it and re-order.

 

[dimme]

Give them a call they may just adjust your price, otherwise they will exchange it with no problem

 

[allan.nyholm]

I'd also give Apple a call - that's very unfortunate to have bought an iMac just yesterday and see a new model pop up today. I think they'll understand.

 

[Arcade]

Thanks everyone.

I called apple and they were nice enough to cancel the order. Maybe with extra cash I can get something else instead.

 

[nutmac]

I called apple and they were nice enough to cancel the order. Maybe with extra cash I can get something else instead.

So called "new" 21.5" iMac is identical to the one that you just cancelled, minus 256GB SSD and 1TB Fusion Drive becoming the base no cost feature. If you can get a price adjustment, I would just keep it.

If you want newer iMac, you have to get 27".

 

[Arcade]

I asked for the price adjustment but the sales rep said I was better off canceling the order and placing it again. Which I didn't mine doing just to save $200.

 

[Apple_Robert]

Good ole Apple service to the rescue. If that had been retailer x, you probably wouldn’t have been able to cancel and you would have had to wait until delivery to return.

 

[Arcade]

That would have sucked.

This cancellation costed me an extra week in shipping I don't mind as long as I can save some $$$.

 

[stephen82]

Same thing happened to me with the 21.5. I did a chat online the day of the announcement and they are going to issue a refund for the difference.

 

[grandM]

Did the iMac come standard with 8 or 16 GB? If by default it is 8 you can save money placing it yourself. Or isn't RAM simply clicking it in behind?

 

[PieTunes]

Did the iMac come standard with 8 or 16 GB? If by default it is 8 you can save money placing it yourself. Or isn't RAM simply clicking it in behind?

They still come with 8GB standard and the 27” model is still user upgradable with the RAM access panel in the back.

 

[grandM]

Seems the OP can save a lot of money once more

 

[grandM]

 

[0128672]

The OP was going to re-order the same 21.5” iMac, so this RAM upgrade info doesn’t apply to that model.

 

[grandM]

oh indeed