Apple can't fix this problem
I don't receive push emails on my 4S. After replacing the phone, I have been working with Apple almost daily for 3 weeks. They say that engineering is working on the problem for me and a couple weeks ago said they found the problem, which was when the entire system went down.
They either can't fix this or don't care.
I have been working with a tech rep "Tom" who is very decent and concerned, but he has to deal with "engineering", which apparently can't or won't solve the problem.
Obviously this is a system problem which affects many users.
I've tried customer service, but apparently they have no power to satisfy the customer and get this solved.