Quark 4.1 problem! Help!!

[dswoodley]

I am helping out a friend with a Quark issue (I use Indesign - so I am not of much help). He is running Quark 4.1 on OS 9.1 and very recently he has run into a problem of non-printing punctuation. The characters appear on the screen, but not when printed to a hard copy or when exported to a PDF. Any thoughts? Places to start!

 

[eclipse525]

Your friend must be using a Postscript font. Postscript fonts have two components to them. The Screen font & Printer font. It's possible that your friend is missing the printer part of that peticular font. I would check this first.



~e

 

[zarathustra]

Also make sure he did not apply formatting on the type from the formatting palette (the one on the bottom where you can click bold, italic, small cap, etc.).

 

[sonofslim]

This problem can also happen when printing to a PostScript device with a TrueType font.

I had this happen to a run of 6,000 newspapers once when someone substituted their copy of Times New Roman for our PS version... had to pulp the whole batch. Not a happy day.