Quark Full Res Preview not working despite Xtension install

[obidock]

I have QuarkXpress 6.1 (with the 6.5 update) installed on my Mac Powerbook G4. (Had to reinstall because the software crashed.) Re-downloaded the Full Resolution Preview Extension and placed into my Xtension folder. While it DOES show up as an option, only the LOW resolution option works. I opt for Show Full Res Preview under VIEW menu. When I click on picture and go to the ITEM menu and try to choose the FULL resolution option, nothing happens and of course it looks and prints fuzzy.

HELP!!!

 

[macstudent]

1. make sure you are running 6.5.2 (there was another update).
2. Do you have a high resolution image placed? If it is a low res, it will preview low res.
3. Are you running leopard 10.5.x? If so, quark 6 isn't supported under leopard. If that is the case, either upgrade to Quark 7/8 or InDesign.

 

[PixelFactory]

It prints fuzzy? Sounds like a low res image or it can't find the image. Go to Utilities/Usage... and check to see if the image is still linked.

 

[obidock]

Thank you for your input- especially Midwestern input, I'm from WI originally.
Anyway, I will update to 6.5.2, but in the mean time, I went into preferences and fuzted around and unchecked the box so that full res would show at open and that seemed to do the trick! I was using eps Illy filles and I knew it had to work because it did before the crash!!!
Thanks!!!