question about apple's site

[dvir971]

I Know its kind of a stupid question, but can somebody tell me how can i contcat apple via email ?! I have a problem in one of my devices and i need help from them, but i want to contact them with mail and not phone.... the weird thing is i remember i did this few weeks ago but i dont know how..
so can anybody tell me?

 

[simsaladimbamba]

Can this help: http://www.apple.com/contact

 

[dvir971]

i got theer, but i dont know how to continue.... how can i reach the email support and not the phone support?

 

[simsaladimbamba]

This?

 

[dvir971]

no its not here, there they tell me to find a store or something like that i just want to email them. do htey have live caht? because thats fine too

 

[simsaladimbamba]

It seems, there is no email support (who pays for that?), but I have heard, one can phone them (which will be probably expensive in your case?) and ask them for a an email address, though hopefully the waiting time is not too long.

 

[Comeagain?]

Http://www.Apple.com/support/contact

 

[dvir971]

ok but how i continue from here to the mail support and nothing else?
i know they have it because i used it few weeks ago

 

[Comeagain?]

If you go through the whole express lane process, they will email you from there.