Question about the Apple Care service.

[daniel huxtable]

my mother threw out my 24" iMac box a while back when i first got my iMac and my good friend told me apple won't accept your computer without the box if you need to send it back. i live close to the apple store in chicago so it wouldn't be a problem to drive there for them to replace or make repairs to my iMac.

i was just curious how the whole process works.

 

[JNB]

You don't need the original packaging for service. It's handy if you need to ship or carry, but absolutely not required, period.

If Apple needs you to ship it to a depot-level repair facility, they'll provide the shipping materials. If you can take it to the Store, fine, but you'll also have to return there to pick it back up, typically.

 

[daniel huxtable]

sounds good. kudos to you!

 

[dj420118]

I just like to keep the box incase i ever decide to sell my computer in the future i can just send it in the original packaging but other than that i dont see why you would need it