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MrCobra

macrumors newbie
Original poster
Oct 22, 2012
1
0
Crappy thing just happened. I have 3 3TB internal drives setup in RAID 0. I was converting a video file in Compressor when I got a warning that my disk had been ejected improperly. I noticed my RAID set was gone. I opened up disk utility and saw that 2 of the disks/slices seemed to be ok, but listed as offline, while 1 of the slices was labeled as missing. I'm assuming that 1 of the disks died.
I do have a backup of the data, but it is a couple of months old. I'd like to recover as much as I can, though. Is there any option before I send out to a Data Recovery center? Is there a way to somehow create an image of the bad drive, even if it is seemingly not mounting, to a new one and swap them out? Any guidance would be much appreciated.
 
Crappy thing just happened. I have 3 3TB internal drives setup in RAID 0. I was converting a video file in Compressor when I got a warning that my disk had been ejected improperly. I noticed my RAID set was gone. I opened up disk utility and saw that 2 of the disks/slices seemed to be ok, but listed as offline, while 1 of the slices was labeled as missing. I'm assuming that 1 of the disks died.
I do have a backup of the data, but it is a couple of months old. I'd like to recover as much as I can, though. Is there any option before I send out to a Data Recovery center? Is there a way to somehow create an image of the bad drive, even if it is seemingly not mounting, to a new one and swap them out? Any guidance would be much appreciated.

First off, a scolding is in order: Why in the world would you do such a thing? 3TB drives are incredibly prone to failure. By doing a RAID 0 x 3 drives, you have multiplied that risk times 3. If you keep a Time machine backup, that's one thing, but without backup, that's very dangerous.

Second: I think you will likely need to send the drive into a company.. Ask them if they need the other 2 in order to recover the data. I'm not sure how it works with stripes, you may have lost everything.
 
Is there any option before I send out to a Data Recovery center? Is there a way to somehow create an image of the bad drive, even if it is seemingly not mounting, to a new one and swap them out? Any guidance would be much appreciated.

You'd need advanced tools and knowlegde to recover your data. Read chapter "What to Do If Your RAID 0 Array Fails?" for what-not-to-do to make recovery possible.
 
You'd need advanced tools and knowlegde to recover your data. Read chapter "What to Do If Your RAID 0 Array Fails?" for what-not-to-do to make recovery possible.

Great page. I'm just going to dump the text here


WHAT TO DO IF YOUR RAID 0 ARRAY FAILS?

Do not reboot: Simply power down the server/computer and the array. Rebooting can cause serious damage when a RAID array fails.

If you suspect mechanical failure, power down the array immediately: If a drive is making an unusual noise, such as clicking or grinding, power it off as soon as possible. Continuing to run a physically failed drive can cause irreparable damage to the platters where data is stored.

Do not run defragment or volume repair utilities on suspected failed drives: Utilities such as chkdsk, scandisk, and fsck are generally not intended for RAID repair. They are designed to solve very specific problems relating to the filesystem, and unless you are sure you have these problems, you should avoid running them at all costs. These operations involve moving and writing a lot of data, which can make the damage far worse.

Furthermore, the kinds of problems that these utilities are meant to fix can often exhibit themselves in cases where the actual cause of the original problem is different. Running these operations can be very dangerous!

Label the positions of all drives in the RAID array and mark the one that failed: People panic when they lose data, and in attempting to fix the situation, it happens surprisingly often that they will mix up the order of the drives or forget which ones failed. This is understandable - data loss can be highly stressful. But it can make data recovery more difficult when we lack such information, so please take care to label your drives as soon as you can.

Please note that drives in a RAID array are numbered starting from 0.

Log the events you observed that led to the failure: This will provide valuable information that will make the data recovery effort more likely to succeed.

Also please log all attempts you have made, if any, to remedy the problem and any consequences you observed.

Do not change the order of the drives in an array: When the situation is already dangerous, you run an extremely high risk of data loss if you alter the RAID configuration in any way.

Do not swap another disk into the array: This can also become catastrophic if done incorrectly. New disks have to be completely zeroed out before insertion, and it is crucial to follow the manufacturer's instructions when swapping. It is highly advisable not to perform this operation in any potential data loss scenario.
 
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