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ballpointmusic

macrumors newbie
Original poster
Jul 1, 2013
20
1
Hi all, I am currently experiencing a rather annoying problem on my 16" Macbook Pro running 10.15.5. Every now and then, it goes off with an "alert" sound (the "funk" sound). It seems to me that its favourite moments to do so where when I previewed some picture on Quicklook or when I was switching to full screen video in a browser.

As I had software that I did not trust too much on my laptop (nothing of the illegal persuasion, just a couple of things with no dev signature), and because I need to trust my machine, I decided to just go and do a clean install. So, the machine runs 10.15.5, Malwarebytes says it's fully clean. I run the Apple Firewall, as well as Objective See's Lulu, BlockBlock, and all that jazz. I would say I am fairly security-minded, even more so since the last clean install.

I have tried all the tricks in the book—looking at the Console (with clock displaying seconds) to pinpoint the actual problem. No luck so far.

I do have some typical errors /faults that come out in the console. These are pasted in the code box below (in no real order). Below that, I also attach my Etrecheck report.

Any help would be much appreciated! Thanks!





Code:
SkyLight    com.apple.SkyLight    default    error    13:21:57.122960+0100    0x1d68f    com.apple.WebKit.WebContent    0 is not a valid connection ID.
sharingd    com.apple.sharing    Handoff    error    13:21:57.183245+0100    0x105d    sharingd    Trying to grab power assertion while we already have one
apsd            fault    13:22:17.670423+0100    0x37b    apsd    Peer connection [pid=601] lacks APSConnectionInitiateEntitlement
AccountsDaemon    com.apple.accounts    daemon    error    13:23:27.832973+0100    0x78c27    accountsd    "Cannot check access to a private account type: (null)"
CoreFoundation    com.apple.defaults    User Defaults    fault    13:21:31.001420+0100    0x7850e    coreduetd    Couldn't read values in CFPrefsPlistSource<0x7f83cc604970> (Domain: kCFPreferencesAnyApplication, User: kCFPreferencesCurrentUser, ByHost: No, Container: (null), Contents Need Refresh: Yes): accessing preferences outside an application's container requires user-preference-read or file-read-data sandbox access
CoreFoundation    com.apple.defaults    User Defaults    fault    13:12:05.913449+0100    0x752e5    coreduetd    Couldn't read values in CFPrefsPlistSource<0x7f83cc604970> (Domain: kCFPreferencesAnyApplication, User: kCFPreferencesCurrentUser, ByHost: No, Container: (null), Contents Need Refresh: Yes): accessing preferences outside an application's container requires user-preference-read or file-read-data sandbox access
CoreFoundation    com.apple.defaults    User Defaults    fault    13:12:05.913630+0100    0x752e5    coreduetd    Couldn't read values in CFPrefsPlistSource<0x7f83cc604c40> (Domain: kCFPreferencesAnyApplication, User: kCFPreferencesAnyUser, ByHost: Yes, Container: (null), Contents Need Refresh: Yes): accessing preferences outside an application's container requires user-preference-read or file-read-data sandbox access
FileProvider    com.apple.FileProvider    com.apple.CloudDocs.MobileDocumentsFileProvider    error    13:26:28.011811+0100    0x79810    com.apple.CloudDocs.MobileDocumentsFileProvider    [ERROR] failed to synchronize user defaults for <private>



Code:
EtreCheckPro version: 6.2.6 (6C020)
Report generated: 2020-06-12 13:22:57
Download EtreCheckPro from https://etrecheck.com
Runtime: 2:24
Performance: Excellent

Problem: Other problem

Major Issues:
  Anything that appears on this list needs immediate attention.
  No Time Machine backup - Time Machine backup not found.

Minor Issues:
  These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.
  Heavy RAM usage - Apps are using a large amount of RAM.
  Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system.
  32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 "Catalina".
  Kernel extensions present - This machine has kernel extensions that may not work in the future.

Hardware Information:
  MacBook Pro (16-inch, 2019)
  MacBook Pro Model: MacBookPro16,1
  2.6 GHz 6-Core Intel Core i7 (i7-9750H) CPU: 6-core
  32 RAM - Not upgradeable
    BANK 0/ChannelA-DIMM0 - 16 GB DDR4 2667 
    BANK 2/ChannelB-DIMM0 - 16 GB DDR4 2667 
  Battery: Health = Normal - Cycle count = 118

Video Information:
  Intel UHD Graphics 630 - VRAM: 1536 MB
    Color LCD (built-in) 4096 x 2560
  AMD Radeon Pro 5300M - VRAM: 4 GB

Drives:
  disk0 - APPLE SSD AP0512N 500.28 GB (Solid State - TRIM: Yes)
  Internal PCI-Express 8.0 GT/s x4 NVM Express
    disk0s1 - EFI [EFI] 315 MB
    disk0s2 [APFS Container] 499.96 GB
      disk1 [APFS Virtual drive] 499.96 GB (Shared by 5 volumes)
        disk1s1 - M************  Data (APFS) [APFS Virtual drive] (Shared - 89.54 GB used)
        disk1s2 - Macintosh HD (APFS) (Shared - 10.97 GB used)
        disk1s3 - Preboot (APFS) [APFS Preboot] (Shared - 81 MB used)
        disk1s4 - Recovery (APFS) [Recovery] (Shared - 529 MB used)
        disk1s5 - VM (APFS) [APFS VM] (Shared - 1.07 GB used)

Mounted Volumes:
  disk1s1 - M************  Data [APFS Virtual drive]
    499.96 GB (Shared - 89.54 GB used, 400.00 GB available, 397.61 GB free)
    APFS
    Mount point: /System/Volumes/Data
    Encrypted

  disk1s2 - Macintosh HD
    499.96 GB (Shared - 10.97 GB used, 400.00 GB available, 397.61 GB free)
    APFS
    Mount point: /
    Encrypted
    Read-only: Yes

  disk1s5 - VM [APFS VM]
    499.96 GB (Shared - 1.07 GB used, 397.61 GB free)
    APFS
    Mount point: /private/var/vm
    Encrypted

Network:
  Interface en0: Wi-Fi
    802.11 a/b/g/n/ac
  Interface en6: Bluetooth PAN
  Interface bridge0: Thunderbolt Bridge
  iCloud Quota: 1.14 GB available

System Software:
  macOS Catalina 10.15.5 (19F101)
  Time since boot: About a day

Notifications:
  OverSight Helper.app
    one notification

Security:
  System Status
  Gatekeeper: App Store and identified developers
  System Integrity Protection: Enabled

  Antivirus software: Apple and Malwarebytes

Unsigned Files:
  Apps: 17

32-bit Applications:
  One 32-bit app

Kernel Extensions:
  /Library/Extensions
    [Loaded] LuLu.kext (1.2.3 - SDK 10.14)

System Launch Agents:
  [Not Loaded]  16 Apple tasks
  [Loaded]  152 Apple tasks
  [Running]  145 Apple tasks

System Launch Daemons:
  [Not Loaded]  35 Apple tasks
  [Loaded]  166 Apple tasks
  [Running]  136 Apple tasks

Launch Agents:
  [Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2020-04-21)
  [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2020-06-11)
  [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2020-06-11)

Launch Daemons:
  [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2020-06-11)
  [Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2020-04-21)
  [Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2020-06-11)
  [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2020-06-11)
  [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2020-06-11)
  [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2020-05-11)
  [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2020-06-11)
  [Running] com.objective-see.blockblock.plist (Objective-See, LLC - installed 2020-06-11)
  [Running] com.objective-see.lulu.plist (Objective-See, LLC - installed 2020-06-11)
  [Running] com.spitfireaudio.LibraryManagerHelper.plist (Spitfire Audio LLP - installed 2020-06-11)
  [Running] net.mullvad.daemon.plist (Amagicom AB - installed 2020-06-11)

User Launch Agents:
  [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2020-06-11)
  [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2020-06-11)
  [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2020-06-11)

User Login Items:
  [Loaded] AristocratHelper (App Store - installed 2020-06-11)
    Modern Login Item
    /Applications/Aristocrat.app/Contents/Library/LoginItems/AristocratHelper.app

  [Running] BlockBlock Helper (Objective-See, LLC - installed 2020-06-11)
    Application
    /Applications/BlockBlock Helper.app

  [Running] Clipy (Shunsuke Furubayashi - installed 2018-10-10)
    Application
    /Applications/Clipy.app

  [Running] Dropbox (Dropbox, Inc. - installed 2020-06-11)
    Application
    /Applications/Dropbox.app

  [Running] Flux (Michael Herf - installed 2019-11-20)
    Application
    /Applications/Flux.app

  [Running] LuLu Helper (Objective-See, LLC - installed 2020-06-11)
    Modern Login Item
    /Applications/LuLu.app/Contents/Library/LoginItems/LuLu Helper.app

  [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2020-06-11)
    Modern Login Item
    /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app

  [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2020-06-11)
    Modern Login Item
    /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app

  [Running] OverSight Helper (Objective-See, LLC - installed 2017-09-25)
    Modern Login Item
    /Applications/OverSight.app/Contents/Library/LoginItems/OverSight Helper.app

  [Running] ReiKey Helper (Objective-See, LLC - installed 2019-04-07)
    Modern Login Item
    /Applications/ReiKey.app/Contents/Library/LoginItems/ReiKey Helper.app

  [Loaded] StartUpHelper (Spotify - installed 2020-05-26)
    Modern Login Item
    /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app

Time Machine:
  Time Machine Not Configured!

Performance:
  System Load: 2.70 (1 min ago) 2.70 (5 min ago) 2.40 (15 min ago)
  Nominal I/O speed: 0.79 MB/s
  File system: 14.21 seconds
  Write speed: 2642 MB/s
  Read speed: 3035 MB/s

CPU Usage Snapshot:
  Type Overall
  System: 5 %
  User: 12 %
  Idle: 83 %

Top Processes Snapshot by CPU:
  Process (count) CPU (Source - Location)
  Console 25.20 % (Apple)
  diagnosticd 21.50 % (Apple)
  hidd 12.12 % (Apple)
  Google Chrome 11.26 % (Google, Inc.)
  AppleSpell 10.18 % (Apple)

Top Processes Snapshot by Memory:
  Process (count) RAM usage (Source - Location)
  Google Chrome Helper (Renderer) (47) 5.95 GB (Google, Inc.)
  MTLCompilerService (48) 1.51 GB (Apple)
  mds_stores 776 MB (Apple)
  Google Chrome Helper (GPU) 764 MB (Google, Inc.)
  Google Chrome 696 MB (Google, Inc.)

Top Processes Snapshot by Network Use:
  Process (count) Input / Output (Source - Location)
  mullvad-daemon 964 MB / 66 MB (Amagicom AB)
  mDNSResponder 2 MB / 836 KB (Apple)
  Dropbox 606 KB / 891 KB (Dropbox, Inc.)
  UserEventAgent 138 KB / 188 KB (Apple)
  biometrickitd 207 KB / 26 KB (Apple)

Top Processes Snapshot by Energy Use:
  Process (count) Energy (0-100) (Source - Location)
  Console 19 (Apple)
  WindowServer 11 (Apple)
  diagnosticd 6 (Apple)
  hidd 5 (Apple)
  BlockBlock 1 (Objective-See, LLC)

Virtual Memory Information:
  Physical RAM: 32 GB

  Free RAM: 972 MB
  Used RAM: 23.92 GB
  Cached files: 7.13 GB

  Available RAM: 8.08 GB
  Swap Used: 0 B

Software Installs (past 30 days):
  Install Date Name (Version)
  2020-06-11 MRTConfigData (1.61)
  2020-06-11 XProtectPlistConfigData (2122)
  2020-06-11 Gatekeeper Configuration Data (181)
  2020-06-11 Mullvad VPN (2020.4.0)
  2020-06-11 Aristocrat (1.1)
  2020-06-11 Malwarebytes for Mac (1.0)
  2020-06-11 Microsoft Office (16.37.20051002)
  2020-06-11 Logic Pro X (10.3.0)
  2020-06-11 ValhallaSupermassive OSX (1.0.0)

Diagnostics Information (past 7-30 days):
  2020-06-12 13:08:35 Aristocrat.app Crash (3 times)
    Executable: /Applications/Aristocrat.app
    Details:
      objc_msgSend() selector name: effectiveAppearance

  2020-06-11 17:15:55 Zotero.app High CPU Use
    Executable: /Applications/Zotero.app

  2020-06-11 15:05:08 cloudphotod Crash
    Executable: /System/Library/PrivateFrameworks/CloudPhotoLibrary.framework/Versions/A/Support/cloudphotod
    Details:
      dyld3 mode
      *** Terminating app due to uncaught exception 'NSInternalInconsistency
      Exception', reason: 'at dealloc time, [CPLLibraryManager 0x7ffc491164d
      0 MobileSlideShow CPLLibraryManagerStateOpened] should not be in state
       CPLLibraryManagerStateOpened'
      terminating with uncaught exception of type NSException
      abort() called


End of report
 

Taz Mangus

macrumors 604
Mar 10, 2011
7,815
3,504
Try booting into Safe Mode and back into normal mode. This will clear out the caches.

If that does not help, restart your computer while press the D-key. This will bring up the diagnostic test. Run it and see it it reports anything.
 

ballpointmusic

macrumors newbie
Original poster
Jul 1, 2013
20
1
Thank you very much. I eventually identified the culprit: I was running Aristocrat, a nice app that allows for optical character recognition of screenshots. For some reason, it could not stand full screen video.
 
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