I couldn't figure out a way to do anything with a simple JPG attached to an incoming email. I can see the photo but there is no command to save it, use it as a contact photo or do anything at all with it. MP3's show up as a blank icon and of course, u can't play them. It sucks that you can't use simple stuff on this supposedly state-of-the-art phone. Most crappy $29 phones can play mp3's and use them as ring tones, save jpg's and use them for anything