Recently purchased used iphone

[BillyBootlig684]

I just bought a used iPhone off someone and when I go to try to activate it in iTunes, it tells me to call customer support. I have a blank SIM card which the people at ATT told me I needed.

I have an ATT account, however, I lost my old phone so I don't have the original SIM card. When I try to activate the iPhone in iTunes, the previous owner's # comes up. What am I doing wrong?

 

[jmann]

You need to insert a sim card that has your number in it. If you don't have one you can get a new sim card from AT&T.

 

[BillyBootlig684]

I have a blank one, but in iTunes it still shows up as the other person's number

 

[jmann]

Is there a reason you don't want to get a new card? You have jailbreak it if you don't want to use a sim card.

 

[BillyBootlig684]

What do you mean don't want to get a new card? I've gotten a new card, put it in the iPhone, yet the old number still shows up on my iTunes account. Even when I try to type in my old number, iTunes gives me an error message saying it cannot activate it at this time.

 

[tayshon]

Did the person you brought the phone off ever deactivate the phone with at&t, or did they just stop using it.

 

[BillyBootlig684]

Hmm, I don't know I'll have to check on that one.