Hello,
My name is Anthony and I am trying to help my girlfriend with her Mac problem. She was using her computer last night when suddenly all of her apple mail disappeared. I clicked on rebuild and I also tried importing mail folders from her library. After doing that, I was able to recover about 400 inbox mail but every folder she created is empty. The 2 import folders I created claim to have 3500 mail but when clicked on, have no mail. I am confused in how to recover her mail and would be very grateful for any advice in getting her folders back. She was using gmail as her email client linked to apple mail and her Mac is running on Snow Leopard, OSX 10.5.8.
She still has all emails on her iphone mail app which is connected to the same gmail account.
Thank you for your time.
-Anthony
My name is Anthony and I am trying to help my girlfriend with her Mac problem. She was using her computer last night when suddenly all of her apple mail disappeared. I clicked on rebuild and I also tried importing mail folders from her library. After doing that, I was able to recover about 400 inbox mail but every folder she created is empty. The 2 import folders I created claim to have 3500 mail but when clicked on, have no mail. I am confused in how to recover her mail and would be very grateful for any advice in getting her folders back. She was using gmail as her email client linked to apple mail and her Mac is running on Snow Leopard, OSX 10.5.8.
She still has all emails on her iphone mail app which is connected to the same gmail account.
Thank you for your time.
-Anthony