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Refurbished MacPro?
- Thread starter nedlah
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What exactly do you mean by "have had done to it"?
Somebody sent it back because they experienced some problem with it and Apple supposedly looked it over and cured the problem.
If you're lucky the machine has more RAM and/or HDDs and/or a better graphics card than advertised.
Warranty-wise it is like any new Mac. You have one year and can extend that to three by buying Apple Care.
Somebody sent it back because they experienced some problem with it and Apple supposedly looked it over and cured the problem.
If you're lucky the machine has more RAM and/or HDDs and/or a better graphics card than advertised.
Warranty-wise it is like any new Mac. You have one year and can extend that to three by buying Apple Care.
I just bought a refurb MacBook Pro and a Mac Mini Server. Other than being packaged in plain boxes there's no difference between a fresh-out-of-the-factory unit and a refurb. I was able to buy the same models as the current (last mounth) models for hundreds less.
I'm happy.....
I'm happy.....
The warranty is slightly different.
If they can repair it, they will, exactly as per a brand new one.
However, if it cannot be repaired, they will only replace it with another refurb. If there isn't a refurb available, they won't replace it with a new one, they will only refund you the original price paid, leaving you to make up the difference to buy a new one (though see below).
This happened to me with a Time Capsule. No big deal - the refurb was £210, a new one £250, so it was only £40 difference to pay. (In my case, Apple gave me a £20 credit as a goodwill gesture, so I only needed to pay £20 myself. Not sure how common this is, though, so I wouldn't count on it.)
So, worst-case, you'll eventually end up paying the new price. So long as you can afford this, no worries. Just don't stretch your budget to the max to buy a refurb.
If they can repair it, they will, exactly as per a brand new one.
However, if it cannot be repaired, they will only replace it with another refurb. If there isn't a refurb available, they won't replace it with a new one, they will only refund you the original price paid, leaving you to make up the difference to buy a new one (though see below).
This happened to me with a Time Capsule. No big deal - the refurb was £210, a new one £250, so it was only £40 difference to pay. (In my case, Apple gave me a £20 credit as a goodwill gesture, so I only needed to pay £20 myself. Not sure how common this is, though, so I wouldn't count on it.)
So, worst-case, you'll eventually end up paying the new price. So long as you can afford this, no worries. Just don't stretch your budget to the max to buy a refurb.
It may be different from one country to another. I have had them do a new machine when the refurb could not be fixed. i have had them give me a better refurb for the same reason. No charge to me in both cases. What they won't do is downgrade you to a lessor machine unless you are dumb enough to agree to that.
If I look up information for the warranty on a refurbished product, on Apple's website, it goes to the same place it does for a new product. Part of that warranty says, "Apple will either (1) repair the hardware defect at no charge,
using new or refurbished parts that are equivalent to new in performance and reliability, (2) exchange the product with a product that is new or refurbished that is equivalent to new in performance and reliability and is at least functionally equivalent to the original product, or (3) refund the purchase price of the product."
I've purchased refurbished computers from them a couple times in the past, and they were great machines. Had a problem with the power supply on my old iMac, and they fixed it under warranty just like they would have if it was new.
As for what they do to the refurbished machines, look here for info: http://store.apple.com/Catalog/US/Images/apple_certified.html
using new or refurbished parts that are equivalent to new in performance and reliability, (2) exchange the product with a product that is new or refurbished that is equivalent to new in performance and reliability and is at least functionally equivalent to the original product, or (3) refund the purchase price of the product."
I've purchased refurbished computers from them a couple times in the past, and they were great machines. Had a problem with the power supply on my old iMac, and they fixed it under warranty just like they would have if it was new.
As for what they do to the refurbished machines, look here for info: http://store.apple.com/Catalog/US/Images/apple_certified.html
From my personal experience with AppleCare in the US, this is not the case. I have had a refurb MBA replaced with a brand new 2010 equivalent model. I was offered an opportunity to upgrade RAM/memory if I so chose.
At no time was it ever explained that an exception was being made. It appeared to be SOP to replace computers, if repair is not possible/not cost effective with a brand, spanking new similarly spec'd models.
Refurb
In my experience, buying refurbs from Apple is okay. I've had my share of hardware issues with macs, but no problem so far getting them resolved. I'd say go for it.
In my experience, buying refurbs from Apple is okay. I've had my share of hardware issues with macs, but no problem so far getting them resolved. I'd say go for it.