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joooollie

macrumors member
Original poster
Sep 29, 2006
48
0
I had my brand new macbook, which is almost completely maxed out in features and cost me a crap load of money, in its incase neoprene sleeve. I threw the remote in next to the laptopand put it in my bag. I opened the bag up a couple of hours later and it seems as though the remote and the laptop almost melted the surface of each other a little bit. It is only cosmetic but im still really pissed because i have been finatic about keeping my laptop scratch free and stuff. Now my remote is completely messed up and there are little melt marks all over the top of it. The laptop was completely shut down, it wasnt even sleeping. It wasnt warm and hadnt been on all day. Has anyone had this problem and does anyone know what they will do if i go to the apple store geek bar. I have the apple care protection plan and everything. Thanks
 

joooollie

macrumors member
Original poster
Sep 29, 2006
48
0
annoying part

the most annoying part is that none of the phone support people speak english as their native language and the nearest apple store is forever away.
 

pianoman

macrumors 68000
May 31, 2006
1,963
0
that is strange. if the computer was off, how could either thing be melted - there should not have been any heat emitting from either device? did you (unintentionally) leave the bag next to something warm or under a lamp?
 

Killyp

macrumors 68040
Jun 14, 2006
3,859
7
Sounds to me like it didn't sleep properly when the lid was shut, and for some reason it overheated, then shut down realising it was getting too hot...

Was it on OS X 10.4.8? They've made a few changes to the sleep subs on this release...
 

joooollie

macrumors member
Original poster
Sep 29, 2006
48
0
not warm

guys i swear to god the thing was NOT warm. I dont think it literally melted. I think they sort of adhered to eachother and maybe there was a chemical reaction or something. I dont put my laptop to sleep, i just turn it off. Anyway, i have an appointment with a genius today. but do you guys think that they will take any action?
 

joooollie

macrumors member
Original poster
Sep 29, 2006
48
0
blah

So i took it back to the store, and they said if i sent it in, they would put on new casing and give me a new remote. A little inconvenient seeing as im a prep school student with classes from 8 to 6 six days a week, but i hope to send it in thanksgiving break, and maybe be without it for a week during school, which will probably fine, ill just use my parents computer. I still want insights as to how this could have happened though, because i am completely bewildered.
 

ormandj

macrumors member
Aug 29, 2006
73
0
joooollie said:
So i took it back to the store, and they said if i sent it in, they would put on new casing and give me a new remote. A little inconvenient seeing as im a prep school student with classes from 8 to 6 six days a week, but i hope to send it in thanksgiving break, and maybe be without it for a week during school, which will probably fine, ill just use my parents computer. I still want insights as to how this could have happened though, because i am completely bewildered.

It sounds like either you had some foreign substance leak into the bag (a petroleum caustic fluid?), you had it in a really hot place (trunk of a car?), or something along these lines. Plastic doesn't just suddenly deteriorate/fuse/"melt" together. Maybe you had something on your hands that was caustic to the plastics? I know the oil from my skin is really hard on metal/plastic, I have to wash my hands before using the computer, and wipe it down afterwards (I didn't on my first powerbook, and my palms ate holes in the aluminium, no joke...)

The only other (really unlikely but possible) possibility was the plastic not being completely cured/solidified (improper mix or some other such goofup.) This would be really odd though, as they don't just mix enough plastic for each notebook, it's done in bulk.

You learned a valuable lesson though. Don't put anything in the same bag as the notebook, at all. If it hadn't "melted", it could have easily scratched/damaged the notebook in other ways. :)

Good luck!
 

meepm00pmeep

macrumors 6502
Sep 20, 2006
279
0
Toronto
man, that's really, really wierd... was the laptop & remote inside a car and was the weather really hot or something?
 

joooollie

macrumors member
Original poster
Sep 29, 2006
48
0
d

it was a cold cloudy day, my backpack was on my back or in a locker at all times. It was in a locker room, which i dont think is abnormally warm but ill check tommorow when i work out. it was either on my back, in one of two lockers, on my lap in the car, on the floor during class. It was always inside my backpack and inside the case. There was no leaking of any fluid. It rained a bit and i was walking in the rain, but the inside of my backpack was not wet. Thats pretty much it.
 

meepm00pmeep

macrumors 6502
Sep 20, 2006
279
0
Toronto
joooollie said:
it was a cold cloudy day, my backpack was on my back or in a locker at all times. It was in a locker room, which i dont think is abnormally warm but ill check tommorow when i work out. it was either on my back, in one of two lockers, on my lap in the car, on the floor during class. It was always inside my backpack and inside the case. There was no leaking of any fluid. It rained a bit and i was walking in the rain, but the inside of my backpack was not wet. Thats pretty much it.

That's just totally wierd... i don't know how it's even possible... even with the MB on it shouldn't get hot enough to melt plastic... *shrugs*
I'd get it replaced... other than trying to get it replaced, there's not much else to do... i'm sorry to hear that you have to go through all this...
 
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