remove HD for applecare?

[jbusc]

I have to send back my macbook to applecare for warranty (keyboard stopped working)

I need my data...plus do they erase everything, or financial data...

I forgot to ask when I called, though I probably should call back again. Sorry if this has been asked before, I searched and couldn't find anything...

Thanks!

 

[mad jew]

I think they'll need the hard drive to rule out the possibility of a software/driver issue.

 

[netdog]

Backup and remove your documents. It's not as if they are going to undelete things.

 

[jbusc]

I doubt as it is a software issue since even the power button on the laptop only works intermittently, and the "apple internal trackpad/keyboard" device intermittently gets acquired/lost. Sounds like hardware to me.

 

[mad jew]

I agree it's probably a hardware issue but it's easier to give them the hard drive too, so they don't have an excuse to not fix your problem.

 

[je1ani]

Personal? Always keep your stash externally

 

[Surely]

You can always create a new Account in System Profile ->Accounts, and then set this new user as the Automatic Login choice in 'Login Options'. That way, they cannot easily access the Admin profile, and your data, on your machine.

 

[jbusc]

I

 

[CV4]

I think I'll just wipe my whole account. I was going to backup and reinstall when I get leopard anyways, so now's as good a time as any.

It's actually various unlisted addresses and phone numbers and that kind of thing, so it's other people's privacy and not mine, which is why I want to be double careful...

Thanks anyway!

I don't see how they would care about those kind of things...