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Jonr515

macrumors 6502
Original poster
Nov 11, 2017
347
145
Midwest!
I sent my MBP into Apple’s repair center in Memphis. I shipped it Monday 2/15, it was in Memphis 2/18, but due to weather it still hasn’t been delivered to Apple for repair. Has anyone else seen this kind of delay? I understand weather, but this seems a bit ridiculous.
 

Apple_Robert

Contributor
Sep 21, 2012
35,666
52,478
In a van down by the river
Sometimes, there can be a delay of 7 - 10 days before Apple starts looking at the device and the status is updated. Given that most stores are closed and people are having to ship their device, I wouldn't worry at this point.
 

Jonr515

macrumors 6502
Original poster
Nov 11, 2017
347
145
Midwest!
Apple confirmed they haven’t even received the shipment yet, that’s what annoys me.
 

chabig

macrumors G4
Sep 6, 2002
11,450
9,321
Oh. I’d expect you could change the shipping address with Apple by explaining your situation.
 

Jonr515

macrumors 6502
Original poster
Nov 11, 2017
347
145
Midwest!
It was a temporary location... when I ordered my MB and changed an address it added a month to my shipping date.
 

Shadowbech

macrumors G3
Oct 18, 2011
9,038
5,894
Yea apparently Fedex HUB at Memphis, TN was shut down all wee last week since the 14th. I had a apple product return which arrived at Memphis on 2/14 and no movement and daily I get the Fedex service alert. However it started moving on following Sunday 2/21/2021 and was finally delivered on 2/23/2021.
 

fauxtog

macrumors 6502a
May 19, 2017
838
12,842
Same issue, I dropped off my MBP for battery replacement February 17th and it is still in Chicago. Just got off the phone with FEDEX and they indicated they are behind and working on logistics to get packages moving again.
 

Jonr515

macrumors 6502
Original poster
Nov 11, 2017
347
145
Midwest!
Same issue, I dropped off my MBP for battery replacement February 17th and it is still in Chicago. Just got off the phone with FEDEX and they indicated they are behind and working on logistics to get packages moving again.
Incredibly frustrating.
 
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