I had a pair of AirPods Max that had a faulty lightning port so I sent them to Apple 3 weeks ago for repair. Apple decided that they were faulty and they sent me out a replacement pair, which I received yesterday. I put them on charge and I turned them on to connect to my phone and it won't connect at all, not even through normal Bluetooth methods on my iPhone and Macbook. I have tried to reset it multiple times and can't seem to fix it. Any help?
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Replacement AirPods Max have no connectivity.
- Thread starter ally140992
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Try factory resetting them, Switch bluetooth off on your phone and back on again and reboot your phone . If that doesn’t work then I think you may have a faulty seat again so it will be a call to Apple
I think it probably will be another repair/replacement. I can't believe it, 2 faulty pairs in a row.